Outlook 2003 authentication issue through VPN

Posted on 2012-09-08
Last Modified: 2012-11-26
I have a user connected to the SBS 2008 server via vpn as himself. However, Outlook on his PC constantly prompts him for username and password. I know they are correct because it works on the vpn.
Question by:critona
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    I know they are correct because it works on the vpn.

    If he is connecting from a Windows 7 machine, you should know that credentials are stored separately for Outlook than from the VPN, so there could be stale credentials.  On his PC, click START and type "credentials" in the search box to bring up the Windows Credential Manager.  Delete any old items.

    FYI, there is generally no reason to use a VPN for Outlook anyhow.


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    I've requested that this question be deleted for the following reason:

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    by:Jeffrey Kane - TechSoEasy
    You never responded to our comments, so your request to delete is not proper.


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    Sorry.. I missed that last comment. Thank you.

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