A customer brought this in, where his WoW will not play. The launcher comes up, but when you hit play, the game crashes. It says World of Warcraft Retail has stopped working. I have done some searching on the internet, but nothing I have done has made a difference so far. I have uninstalled and reinstalled the video drivers. I have deleted the battle.net folder and had it redownload the game. Still have the same issue. One thing I find odd is that several people mention DirectX being an issue. When I try to run the DXDiag, that ALSO crashes! Any suggestions?