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MSDTC - Unable to connect to remote coordinator

Posted on 2012-09-08
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Last Modified: 2012-10-01
Hi

I am unable to connect to my remote coordinator (Server 2003 Enterprise 64bit based) using my windows 7 laptop. My laptop is on the same domain as the server. I have been googling for the past 2 days with no luck.

I know the issue is not server related as I have a few other pc's connected in the same way. I have already tried numerous things such as disabling windows firewall, allowing the msdtc service as an exception, adding ports etc with no luck. I have also come accross numerous posts which advise to start the Remote registry service - I also tried this with no luck.

I have attached some screenshots of the settings of MSDTS and the error in which I am recieving on my laptop

Any Help will be much appreciated

Thanks
MSDTC-Settings.jpg
Error.jpg
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Question by:ahmzb
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by:DcpKing
ID: 38380305
Are the people who <i>can</i> log on using the same credentials?  Should "SERVER03" be "\\SERVER03\" ? Try using the IP address for Server03 - and also try pinging it from the command line on your laptop!
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Author Comment

by:ahmzb
ID: 38380402
Hi

Yes thats correct the people who can log on are using the same credentials.

I have also tried the IP address with no luck - Same error. I have also tried ping server03 from my laptop and all pings are succesful
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by:DcpKing
ID: 38380921
The piece of software you're using reports that the remote host "does not exist". That implies that it isn't that piece (or layer) of software that is at fault, but it's interpreting an error message from some lower layer.
* Are the successful users also using Win7 [OS problem] ?
* Have you tried getting one of the other users to log in to the network with their credentials on your machine and try to access the server [rights problem for you] ?

hth

Mike
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Author Comment

by:ahmzb
ID: 38381289
Hi Mike

Thanks for your response. The other users .who are able to connect are also the same version of os as me. Windows 7 professional 64bit. I dont think that there is a issue with the os as its a brand new laptop i have just purchased which is a dell. There is also one othrr using experiencing yhe same problem as i am and that is also dell laptop. Could it be a imaging issue perhaps from the manufacture?
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DcpKing earned 490 total points
ID: 38381364
It is more likely to be a default setting somewhere that Dell sets one way and your other suppliers set another way, but I honestly couldn't say what, except to check firewall and antivirus settings on the Dells and compare them with the machines that do work. As I said before, however, can any of your users that succeed with their machines use your machine, log in (as themselves) onto your network, and try the same operations? Do they succeed (look at your AD and other settings) or fail (talk to Dell, the Server staff, etc).

I'm sorry I can't point you at a sure answer, but sometimes that's just the way it is - you may have to return your Dell and get an HP or Lenovo instead.
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Author Closing Comment

by:ahmzb
ID: 38452617
erwrq
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by:DcpKing
ID: 38453189
"erwrq" ??? what happened? Please share your findings so others may benefit from the knowledge.

Thanks

Mike
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Author Comment

by:ahmzb
ID: 38453191
sorry. I logged in under administrator and was able to appy this setting - the logged in to the user profile and everything worked:)
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Expert Comment

by:DcpKing
ID: 38453278
Oh! ok!! Thanks! Well done and hope everything works fine for you now!

Mike
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