Why doesn't my upgrade key work for Anytime Upgrade for Windows 7 Ultimate 64-bit?

Posted on 2012-09-08
Last Modified: 2012-09-09
Why doesn't my upgrade key work for Anytime Upgrade for Windows 7 Ultimate 64-bit?

It has worked two times earlier, but this time I receive this error message (I checked several times so I've entered the correct upgrade key):

"Enter a different upgrade key. The upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key."

I had some trouble earlier with the Dell mbr and the recovery partition which couldn't be used until I received a fix from Dell Support for it. Before that, this upgrade key has worked fine two times (upgraded very quickly).

I tried switching off all AV: MSE and Malwarebytes PRO. And also to switch off my VPN (tried with it also and used a server in the USA).
Question by:hermesalpha
    LVL 5

    Accepted Solution

    A) If Anytime Upgrade fails: Run the Windows 7 Upgrade Advisor:
    B) If Internet Explorer is not set as your default web browser,
    you need make it so and then try the Anytime Upgrade.

    C) Shutdown and start your computer again.
    1) Run the System Readyness tool - Method #2 (Download and run the tool: "Checksur.exe")
    (System resources, such as file data, registry data, and even in-memory data, can develop inconsistencies during the lifetime of the operating system. The System Update Readiness Tool tries to resolve these inconsistencies.)
    2) Disable any security software before attempting to upgrade
    3) Disconnect any unneccesarry external devices.
    D) If Anytime Upgrade still fails, disable User Account Control:
    1. Go to User Accounts in Control Panel
    2. Change User Account Control Settings
    3. Pull the Slider down to lowest level possible
    4. Reboot the computer
    5. Try the "Anytime Upgrade" process again
    To start the upgrade process:
    Click Start/Search and enter the words:   Anytime upgrade
    Next in the list of displayed results, click on 'Windows Anytime Upgrade'.
    Then follow the anytime upgrade screen prompts.
    Basically all you need to do is enter the Windows 7 upgrade product key.
    Alternate Method:
    Start/Control Panel/Small icons option (located in upper right)/Click on the 'Windows Anytime Upgrade' icon.
    E) If it still continues to fail, then try the following 3 Methods:
    Method #1
    1) Run Chkdsk and see if it helps.
    Click Start / Type: CMD, and right click on  'CMD' and select 'Run as Administrator'
    At the Command Prompt, type: chkdsk  /f  /r
    Restart your system, your computer's hard drive will be scanned for errors and attempts will be made to correct them.
    2) Run Memory Diagnostics to check for issues with the system hardware. Type Memory in start search and hit Enter to open Open Memory Diagnostics Tool. Click Restart Now and Check Problems. Your computer will restart  & the diagnostic program will start. Please note any reported errors.

    Method #2
    1. Click Start, enter: "msconfig" (without the quotes) in box, and then press the 'ENTER' key.
    User Account Control permissions: If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
    2. On the General tab, click Selective Startup.
    3. Under 'Selective Startup', click to clear the 'Load Startup Items' check box.
    4. Click the 'Services' tab, click to select the 'Hide All Microsoft Services check box', and then click Disable All.
    5. Click 'OK'.
    6. When you are prompted, click 'Restart'.
    7. After the computer restarts, check whether the problem is resolved.

    Method #3
    If your key is invalid and you need to change the keys you may have to open regedit and deleting the ProductKey value in the following registry key first:

    Author Comment

    Thanks, I will try your suggestions. The laptop is almost new, a few months old. I just made a recovery. Probably I should have upgraded immediately after recovery and not run all the updates and installed drivers and utilities. One more thing: the bootup is extremely slow, takes very long time and the white cursor is displayed in the upper left corner of a black screen, takes very long time until finally the login page appears.

    I've also run a ePSA Pre-boot system assessment (thorough test mode) of all hardware, memory etc. and everything was ok.
    LVL 77

    Expert Comment

    by:David Johnson, CD, MVP
    Are you running windows home premium. did you click on the anytime upgrade and then enter your key?

    Could you please do something with your other 12 questions that are related to this PC.

    It would have been helpful before if you had mentioned that you had used anytime upgrade to get the windows 7 ultimate key.  That is not repeat NOT a windows 7 upgrade key.
    And installing windows 7 ultimate and trying to use a windows 7 home premium key or an anytime upgrade key will NOT work.  You give a lot of information that is commendable but you tend to forget to include some very important items.

    To summarize from your other questions: Yes if you have spare space (you shrink the windows 7 OS partition) and create enough space for windows xp you can install it..
    you will need the drivers available (network, hard drive are most important, the rest you can get later).  The problem is that windows xp will overwrite the boot sector with a windows 5.2 version of the boot sector which means that windows 7 will not boot. You can download vistabootpro and change the boot sector back to nt60 so that windows 7 will boot and add the legacy windows xp operating system. Or from the command prompt locate the bootsect.exe in the windows 7 or the hidden boot partition and run "bootsect /nt60 /all /force /mbr"

    Author Comment

    The fix file I received from Dell Support in south China finally worked and I had my recovery partition back. I could not reply until now because I encountered new problems each step when I had recovered and had to take one step at a time. And then I couldn't upgrade to Ultimate version with the upgrade key but it also got solved in the end. I had to run updates of Ultimate-version which took half a day (I wanted all the language packages which took half a day to download and install). And I had to try to find Dell Support in south China where I live and visit them personally. And I had to try to find a person at Dell Support in north China to talk with over the phone to see if this was warranty related and they could help me by visiting me. All that took time, and I couldn't reply until now.

    The key thing is that I received an advice to do a clean install of Ultimate version, which I ignored the first time (which was right), but then the second time I listened to that advice and lost the recovery partition, which caused all the related problems. But even then, how could I be certain, for example, that the problem I had with not being able to access My Computer, was not a hardware failure? I could not know, in the course of events of all small problems, know which one was related to which other problem.

    So I have now upgraded to Ultimate-version and run all the updates, and got my recovery partition back.

    I am not ignoring the experts advices, but after I received the wrong advice to skip the upgrade step and do a clean install of Ultimate-version directly, and also having conflicting advices from Dell Support (in north China: there is no solution, buy a new OS; in south China by personal visit: I received the fix file that finally solved everything and brought my recovery partition back), I really had to be careful which advice to follow next time. And also, I think that not many days has passed and you already say I am abandon questions and ignoring experts' advices?

    If I, in my question, say I will do a factory recovery and then upgrade to Ultimate edition, I shouldn't be advised to skip the factory recovery and install Ultimate at once. It should be evident that as I clearly intend to do a factory recovery of Windows 7 Home ("What is the best way to first do a factory recover of Windows 7 Home 64-bit, and then upgrade to Windows 7 Ultimate 64-bit?"), and then upgrade, I will use an upgrade key (although I was too quick to follow the advice given to me the second time as I was getting desperate when nothing worked, and I didn't think myself). But I still was given wrong advice which led to the main problem: the loss of the recovery partition. I didn't follow this advice the first time but did the recovery first. I bought the physical box with the upgrade key in it in Hong Kong and did not receive it when doing the upgrade as you said either. I don't know if there are more than two ways to get the upgrade key (online or in physical box) and if there are any differences when doing the upgrade or if they can be used differently, but in my situation I already owned this upgrade key, having purchased it beforehand.

    Author Closing Comment

    Thanks! Only received error messages that the upgrade key was not accepted, even after trying several of your suggestions. But somehow, when I shut off the computer, it begun the upgrade process (slightly different from the first time I upgraded, so I was surprised), which took longer than the first time I upgraded (perhaps because this time I've run all the updates for Home Premium version first), but it upgraded in the end.

    Featured Post

    Top 6 Sources for Identifying Threat Actor TTPs

    Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

    Join & Write a Comment

    Suggested Solutions

    I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
    New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
    In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
    The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

    729 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now