[Last Call] Learn how to a build a cloud-first strategyRegister Now


in Exchange 2010 checking if email in certain mailbox open or read that admin sent

Posted on 2012-09-09
Medium Priority
Last Modified: 2012-09-28
in Exchange 2010 how to know if certain user open or read email that admin sent?
is there any builtin feature or kind of tool or powershell code let me know if me as administrator can know if a user open or read what i sent? I know its a backword  move that must the server get react .
Question by:shathoy
LVL 24

Expert Comment

ID: 38380739
Maybe I'm reading the question wrong but going to go with the obvious answer - have you on the outgoing email from Admin checked the 'require read receipt' option?

What version Outlook are you using?
Outlook 2007 - there's an Options tab within the actual email where you can set these options...or is it a different question you are asking?
LVL 44

Accepted Solution

Amit earned 200 total points
ID: 38380758
You can use mailbox audit feature in exchange 2010. Read below kb
LVL 27

Expert Comment

ID: 38381044
Mailbox audit will not work in this case, because MessageBind       (An item is accessed in the reading pane or opened) is logged only if administrator tries to open or read the message. That is not logged if message is opened by user or delegate.

As I know, your only option is what smckeown777 has suggested - the use of read receipt, but it is up to user if it will allow the receipt to be sent or not.
LVL 37

Expert Comment

by:Jamie McKillop
ID: 38381064

It is possible to do this by enabling Read Tracking for your organization. See this article for instructions - http://www.mikepfeiffer.net/2012/01/generating-delivery-reports-and-tracking-messages-from-powershell/


Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
Steps to fix “Unable to mount database. (hr=0x80004005, ec=1108)”.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month17 days, 17 hours left to enroll

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question