beep6004
asked on
Logmein Hamachi will chat but will not ping or browse
I have Logmein Hamachi installed on half a dozen computers between home and office. All are running Windows 7 64 bit Home Premium.
I just bought a new Dell Inspiron 5323 also running Win 7, Home Premium. For the life of me I cannot get it to ping or browse. It chats fine. More specifically it initiates and receives chats initiated by other computers, but will not ping any of the other computers nor will it receive a ping from any of the other computers. The ping times out.
The Dell laptop shows up as part of the network on all the other computers in the Hamachi box. Its icon is green, indicating it is online.
I have tried it with both Wifi connection (private network) and with wired internet connection. Same result.
BTW, logmein.com works just fine.
I have turned off both Windows Firewall and Panda Cloud antivirus. Same result.
I have uninstalled Hamachi (including all user settings) and reinstalled it. No dice.
Any ideas?
I just bought a new Dell Inspiron 5323 also running Win 7, Home Premium. For the life of me I cannot get it to ping or browse. It chats fine. More specifically it initiates and receives chats initiated by other computers, but will not ping any of the other computers nor will it receive a ping from any of the other computers. The ping times out.
The Dell laptop shows up as part of the network on all the other computers in the Hamachi box. Its icon is green, indicating it is online.
I have tried it with both Wifi connection (private network) and with wired internet connection. Same result.
BTW, logmein.com works just fine.
I have turned off both Windows Firewall and Panda Cloud antivirus. Same result.
I have uninstalled Hamachi (including all user settings) and reinstalled it. No dice.
Any ideas?
David Johnson, CD
you have to allow ping (icmp) through the firewall
Can you please reinstall the Dell PC's Network Card Driver Software and try to download the upgraded Software.
Also Please check this Tutorial :
http://www.youtube.com/watch?v=Sfr8PoJ3mOQ
Regards,
Vijay kadadi
Also Please check this Tutorial :
http://www.youtube.com/watch?v=Sfr8PoJ3mOQ
Regards,
Vijay kadadi
ASKER
to ve3ofa:
Please re-read the last two sentences. Firewall and antivirus both turned off.
Please re-read the last two sentences. Firewall and antivirus both turned off.
ASKER
To kadadi_v
Thanks for suggestions. I followed youtube video instructions and rebooted. Dell network card driver is up to date (this is a new laptop.) But I deleted the driver and reinstalled it anyway.
Still not pinging or browsing in either direction.
Thanks for suggestions. I followed youtube video instructions and rebooted. Dell network card driver is up to date (this is a new laptop.) But I deleted the driver and reinstalled it anyway.
Still not pinging or browsing in either direction.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Please also check this URL :
http://help.logmein.com/SelfServiceKnowledgeRenderer?type=FAQ&id=kA030000000DGHZCA4
http://windows.microsoft.com/en-US/windows7/File-sharing-essentials
Regards,
Vijay Kadadi
http://help.logmein.com/SelfServiceKnowledgeRenderer?type=FAQ&id=kA030000000DGHZCA4
http://windows.microsoft.com/en-US/windows7/File-sharing-essentials
Regards,
Vijay Kadadi
ASKER
Panda Cloud was in fact the cause for Hamachi's inoperability. Once removed, Hamachi worked normally. When reinstalled, both Hamachi and Panda Cloud worked just fine.
Lesson: if using Panda Cloud, install AFTER Hamachi.
Lesson: if using Panda Cloud, install AFTER Hamachi.
Good , It works.
Regards,
Vijay kadadi
Regards,
Vijay kadadi