Frequency of communication between Citrix Receiver and Web Interface server

Posted on 2012-09-09
Last Modified: 2012-09-24
Hello there,

We have rolled out Citrix Receiver 13.1 to users PC across the network. Previously in Citrix Online Plugin 11.2, there was an option to right click on the icon and refresh it.

We do not have this option in Citrix Receiver. Only we can achieve this is to right click the receiver icon on the system tray and exit it, and then go to All Programs -> Citrix -> Receiver and click it start it again.

I would like to know:
1. How frequently will Citrix receiver communicates with WI server?
2. Is there any other way to refresh the Cirtrix Receiver?

Please advise.

Thanks and Regards.
Question by:goprasad
    LVL 8

    Assisted Solution


    There are different versions and editions of receiver 3., so it depends on did you use standalone or enterprise version. I suggest that you use 3.3 anyway. If you still use WI and pnagent site, than download 'receiver 3.3 legacy (PNA support). You'll be able to right click icon > about > advanced > refresh applications.

    Receiver checks for available apps when user logs in, atomatic update is done in 8 hours interval (I'm not 100% sure about timeframe)
    LVL 24

    Assisted Solution

    by:Sekar Chinnakannu
    Its depend on your settings, login to your web interface server got manage server settings for PNA -> Check schedule an automatic refresh every value. Based the value user able to see the update until he do application refresh.
    LVL 23

    Assisted Solution

    by:Ayman Bakr
    Moreover to the above posts; you needn't exit the receiver to refresh. You could have only disconnected and reconnected from the session. This will have the effect to refresh also while all your apps are still running.
    LVL 19

    Accepted Solution

    1. You have an option to check in the Pnagent URL
    2. windows receiver for 3.3 should have application refresh

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Citrix XenDesktop, Citrix Studio, Citrix Policies, Citrix XenApp
    ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
    It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
    How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now