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How to copy or transfer all Data of Samsung Galaxy S3 (in use) to a NEW Samsung Galaxy S3

We have been using Samsung Galaxy S3 for some months now, but 2 weeks ago it began to have problems with emails.  After the provider checked the unit they gave us a new Samsung Galaxy S3 so we can set it up with our data and return the bad one.

We need to transfer all data from the bad unit to the new unit.  We want to also transfer emails config, apps (like viber, whatsapps, etc.) to the new device without no need of re-installing and reconfiguration.

We would like to do the same process (easy & fast) as with iPhone 4.  We can backup a iPhone device and restore all data to the new device super fast and successful, no reconfiguration.

Thank you all!

Note: please moderator, we search the zones; is you can place it to the appropriate zone, greatly appreciate it.
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rayluvs
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rayluvs
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1 Solution
 
Molnar IstvánHelpDesk / ProgrammerCommented:
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rayluvsAuthor Commented:
what is rooting?
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Molnar IstvánHelpDesk / ProgrammerCommented:
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rayluvsAuthor Commented:
Do we need to do "rooting" in order to get a full backup of the unit?  Can we use Samsung Kies to backup all data including apps, images, etc. and restore it to the new one?
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Molnar IstvánHelpDesk / ProgrammerCommented:
on the their website i found this:
"Works on non-root phones, as well as root phones.
Root phones have the ability to backup APK+Data and Market Links."-http://www.rerware.com/Android-Backup/

i read that to have full access to your phone, it must be rooted.
you can read more about:
http://www.howtogeek.com/115297/how-to-root-your-android-why-you-might-want-to/
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rayluvsAuthor Commented:
Understood, but can Samsung Kies software do a backup/restore of the actual device?
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Molnar IstvánHelpDesk / ProgrammerCommented:
with Samsung Kies you can backup: contacts/messages/memo:
http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00029017&fm_seq=29185
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rayluvsAuthor Commented:
Does it backup music, picture and apps?
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Molnar IstvánHelpDesk / ProgrammerCommented:
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rayluvsAuthor Commented:
And apps? Does it back them?
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rayluvsAuthor Commented:
We used Kies but had to reinstall all apps.

Will proceed close question.
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rayluvsAuthor Commented:
Though we partially fixed the problem via Kies, we gave C because we felt the the expert was not to familiar with the problem and was only referring to links. That being said, we were not comfortable using root on the devices.

But thank you very much
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