Outlook can't receive mails from zimbra server

Posted on 2012-09-09
Last Modified: 2012-09-18
This is a new setup of zimbra collaboration suite 7.x. It is to replace the previous zimbra that using version 5.x. After the change, getting more users feedback that when their outlook is running, it seems that no new mail is received. Only until action to close the outlook, and then re-open it, then suddenly all those new mails appear in the Inbox.

Do I miss up any settings on zimbra?

Thanks in advance.
Question by:MezzutOzil
    LVL 6

    Expert Comment

    Ask user to re-configure thier outlook setting...or do it on behalf of them

    Author Comment

    Hi aadi369,

    Does it mean reconfigure the ms outlook from the scratch? and do not keep the old settings?

    Author Comment

    Hi aadi369,

    Will it be because of the new SSL cert installed?

    Accepted Solution

    Sometimes I felt scary as I always talked to myself

    At the end, upgrading the version - 7.2.0 to 7.2.1, thing looks good.

    Author Closing Comment

    Excellence, no same bug/problem occurred in last 24-hour

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