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Unable to broswe a specific site

Hey experts
hi I have a windows XP service Pack 3 machine. It is running Internet Explorer 8. There is one particular site that will not load when I type the URL in Internet Explorer bottom left I see "website found waiting for reply"

if I use NSLOOKUP on the domain name it resolves to the correct IP address.
I can also telnet on port 80 to the domain name.

Firefox works okay so it appears to be something to do with Internet Explorer.

I have run a full scan with kaspersky, Malwarebytes, combo fix, netsh int ip reset. I have also naturally reset using tools options advanced reset Internet Explorer.

while a few items were picked with Malwarebytes everything else appears clean except for the fact I cannot browse the site. Please do not suggest using Firefox as the user wants to use Internet Explorer.

I did a search through the registry for the domain name and remove the only two occurrences that were found but this made no difference also.

What else can I try to allow ie to display the site

Thank you
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Amiga-2000
Asked:
Amiga-2000
1 Solution
 
Purple_TidderCommented:
Are you certain that site works with IE?  Does it work ok on a different XP machine with IE 8?
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☠ MASQ ☠Commented:
Have you cleared your DNS Resolver cache?

cmd
ipconfig /flushdns
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Amiga-2000Author Commented:
hey guys. I did say NSLOOKUP resolves to the correct IP so it isn't ipconfig /flushdns because that's correct.

IE 8 on a VM renders the site fine also
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Amiga-2000Author Commented:
Another interesting thing is (I've deployed network packet sniffer)

When I enter the URL in IE i see a constant 15kbps stream between the XP machine and the correct IP of the site but nothing is rendered in Ie. There is traffic being returned but IE is not showing it.
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Purple_TidderCommented:
Remove and reinstall IE8.
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Purple_TidderCommented:
Before I jump to such a pain in the rear suggestion, have you disabled all add-ons in IE8?
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Amiga-2000Author Commented:
hi, uninstalled, reinstalled, Same result.

Tried starting with no addons - same result.

Any thing else to try.

Thx
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Purple_TidderCommented:
Uninstall IE8 and try it with IE7?  Uninstall IE7 and try IE6?  Try to find when the problem was introduced.  Also, when you reload IE, use the offline installer, sometimes the windows update version has caused issues for me.

Try creating a new user on that machine and see if the new user has the same issue.  If yes, it is more than likely an IE issue.  If not, recreate the users profile.
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Purple_TidderCommented:
Also, reset your winsock for good measure.  If firefox works it's probably not the winsock or LSP but worth a try.

netsh winsock reset
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nickg5Commented:
I had similar issues and upgraded to IE 9.0.
Problems gone.
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Purple_TidderCommented:
I find that unlikely considering that IE9 won't install on XP.
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Amiga-2000Author Commented:
Thanks everyone for your input. Installing IE9 on XP being my favorite. In the end I conceeded and advised client to use Firefox, imported their book marks and removed IE using Add/Remove.

I'll award points to Purple_Tidder as this ? gives a good checklist of items to check.
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Purple_TidderCommented:
I'd submit a request to have it closed with points refunded.  There's still a problem... we just didn't find the answer.  Your solution was a workaround you already knew worked.

Bummer, problems like this eat me up.
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Amiga-2000Author Commented:
It's alright m8. I think this will be worth leaving as steps to troubleshoot. Take the 500 :-)
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Amiga-2000Author Commented:
Good checklist
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