windows xp pro desktop icons

Posted on 2012-09-10
Last Modified: 2012-09-15
I have a burning question re. windows xp pro desktop icons.
I cocsistently get the problem where the desktop icons do not show up on a system logoff - logon or restart.

I am pretty sure the problem is due to the explorer.exe file but I cannot see what. I have tried replacing this file with another one but same issue
All services / programs appear to be running correctly - I just don't see the icons

If I logoff and logon several times, or terminate random  services with the taskmanager the system usually bursts into life.

The system is windows xp pro sp3. This is happening on several computers in my business so I assume it is a windows update issue?
Question by:doctorbill
    LVL 6

    Expert Comment

    First run ms update on the ur system......then run MSCONFIG n check the startup items and configure them according to ur need......

    Author Comment

    this happens in safe mode as well so I can't see it is a startup item problem.
    Also the different computers all have different startups

    Assisted Solution

    Please check whether your system has already installed anti virus program. If you already installed it then please update the virus definitions and fully scan your whole drive. May be what you are facing the issue can be due to computer virus. Please installed a good anti virus program.
    LVL 44

    Assisted Solution

    It sounds like malware to me, too...

    I suggest downloading RogueKiller to your desktop.
    Then download the free version of MalwareBytes AntiMalware to your desktop.

    Run RogueKiller, let it do its prescan, then click its Scan button in the upper-right corner.
    When that scan is done, minimize RogueKiller, but do not close it.

    Run the MBAM installer, then tell it to update its definitions and run a full scan. Depending on how many programs and files you have, it could take a couple hours to do a full scan.
    When it's done, let it remove any malware it found, but there will likely be many browser hijackers, et al, that are unchecked... leave those for now. Do not reboot yet.

    Bring RogueKiller back up, and let it remove any rogue processes it found (MBAM may have actually already removed them once RogueKiller stopped them from protecting themselves).

    Then let it restart the system and come back to tell us what you found.
    LVL 1

    Assisted Solution


    Try the following:

    right click on desktop -> Arrange Icons By

    see if "Show Desktop Icons" is checked on or off.

    Gr Thomas
    LVL 91

    Accepted Solution

    if no malware or virus, running sfc, or a repair should help; here is how :                        SFC use in XP            Repair install  XP
    LVL 1

    Expert Comment

    My suggestion is more of a workaround rather than a fix. If you create a batch file and simply put in there the following:

    @echo off


    Place this batch file in the "Startup" folder for all users and it should resolve the issue until you find a permanent fix for it.

    Author Closing Comment

    appears to be ok now

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