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Why can't I open a Briefcase on my external HDD in Windows 7 Ultimate 64-bit?

You can see the error message I receive on this screencast when I try to open a Briefcase on my external HDD in Windows 7 Ultimate 64-bit:

http://screencast.com/t/1NguNeorHvrs

It has always worked fine to open this same Briefcase on my old laptop that run Windows XP Pro 32-bit. And all the other, normal, folders can be opened on my new laptop with Windows 7 Ultimate 64-bit. But not this Briefcase. What can be the reason and is there any solution to get this Briefcase accessible  so I can open it?
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hermesalpha
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hermesalpha
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1 Solution
 
hermesalphaAuthor Commented:
Now after I've changed permission for all users for this external HDD with this Briefcase, I receive a new error message after left-clicking on the Briefcase:

"An unknown error has occurred. Some of your files were not copied."

I don't know why it says "Some of your files were not copied." as I'm not copying anything, only trying to open this Briefcase by left-clicking on it!

How can I take ownership of this whole external HDD? Can that be the problem?
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MereteCommented:
Sounds as though your profile in windows 7 x 64 is not talking to this  briefcase on the external drive correctly.
I dont believe it a permissions thing but rather a conflict.
Is the HDD Fat or ntfs?
USB or sata connected?
You may need to sync with this briefcase by creating a new briefcase in this windows
Its solved  here with same error on youtube
http://www.youtube.com/watch?v=eZYdJ2Dd8pA
Sync using Briefcase
http://windows.microsoft.com/en-GB/windows-vista/Sync-using-Briefcase

http://www.dummies.com/how-to/content/how-to-use-windows-briefcase-to-move-and-synchroni.navId-323055.html
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hermesalphaAuthor Commented:
Actually, now when I rebooted after changing the permissions it works fine. Will wait a few hours more and see if it still works without problems before I close this question.

The file system is NTFS and it's USB-connected.
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MereteCommented:
No problems, sounds as if you solved it yourself.
cheers
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hermesalphaAuthor Commented:
Please don't close this question, there are still problems with this Briefcase!

Merete, I tried the method from Youtube now. But it fails on the last step, because when I right-click on the Desktop.ini inside folder New, and then right-click on the Briefcase to paste Desktop.ini I don't get the popup-window asking if I want to replace the existing Desktop.ini inside the Briefcase.

In fact, it's not possible to move anything to the Briefcase (as the person on Youtube can): I try exactly the same thing a second time, to right-click the Desktop.ini inside the folder New, then right-click on the Briefcase to paste the Desktop.ini but get absolutely no popup-window. So nothing ever gets moved from folder New to Briefcase.

I even tried to do this first on the external hard drive, then on the internal D: hard drive. But the same thing: fails on the last step, not possible to move anything into the Briefcase. And all the time this same error message:

"An unknown error has occurred. Some of your files were not copied."

The Youtube-instruction labelled this problem as a database error inside the Briefcase (in the Desktop.ini). But this problem on my laptop, is it different as the Youtube-instruction fails on the last step for my laptop?
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hermesalphaAuthor Commented:
The different preconditions between what is showed in the Youtube-instruction and my own Briefcase are these:

1. My Briefcase originally was created in Windows XP Pro SP3 32-bit. Perhaps the Briefcase in the Youtube-instruction was created in Windows 7 64-bit.
2. My Briefcase is located on an external hard drive. Probably the Briefcase in the Youtube-instruction is located on the internal hard drive.

I will try the following now:

1. First move my Briefcase back to Windows XP Pro SP3 32-bit from Windows 7 Ultimate 64-bit.
2. Then move all of its contents to an ordinary folder (not a Briefcase).
3. After that, I move this ordinary folder to Windows 7 Ultimate 64-bit to the internal hard drive.
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hermesalphaAuthor Commented:
You can close this question now according to my first request for closing. I found out that the easiest way is to avoid the Briefcase completely by creating a new folder on my old laptop with Windows XP, move the Briefcase to this old laptop (where it can be accessed without problems), and then copy the contents from Briefcase to new folder. Took some time because some file names were too long and some folders were too large to be moved, but I got rid of the trouble with the Briefcase-incompatibility on Windows 7 once and for all.
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hermesalphaAuthor Commented:
After I had changed permissions I could access this Briefcase. I received this advice in another of my postings and not in this posting, so therefore I accept my own comment as the solution.
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