Why can't I save anything directly on my external HDD in Windows 7 Ultimate 64-bit?

Posted on 2012-09-10
Last Modified: 2012-09-10
Why can't I save anything directly on my external HDD in Windows 7 Ultimate 64-bit?

For any document that I open on my external HDD (FreeCom ToughDrive) and try to save as, I receive this error message:

"Access denied."

It has always worked without problems on my old laptop with Windows XP Pro 32-bit, but doesn't work on my new laptop with Windows 7 Ultimate 64-bit.

So now when I edit a document that is on my external HDD, I must first save it to the Desktop, then cut and paste to the external HDD.

Wonder what could be the reason for that I have not access to any document when trying to save (goes perfectly fine to open)? And is there any solution to disable this access restriction so that I can save the documents directly to the external HDD (as I could on my Windows XP Pro 32-bit)?
Question by:hermesalpha
    LVL 2

    Expert Comment

    check the properties of the file-
    sometimes there is a button: "remove block" (don't know the right translation :)
    here is a pic:

    if that isn't the problem, check the user rights of the HD.
    LVL 5

    Accepted Solution

    Check disk management.
    1. click on start
    2. type administrative tools
    3. click on computer management
    4. click on disk management
    5. the drive you want will show as a "foreign" hdd
    6. right click and choose import foreign disk

    If that doesn't work check permissions. Win 7 will show you access denied unless permissions for ALL of the following: AuthenticatedUsers, SYSTEM, Administrator & Users is set correctly. You can do this manually by adding these one by one or by formatting the drive.  Set the permissions correctly AFTER taking ownership of the drive.

    Author Comment

    dallensworth, I am trying your suggestion now but it takes a long time to change for every file on this HDD (250 GB). I didn't take ownership of it though first, should I cancel the whole process that is going on now: "Permissions for Everyone", "Allow"? And first take ownership of the disk?

    There was nothing displayed anywhere the word "Foreign".
    LVL 5

    Expert Comment

    The easiest method is to move the data somewhere and then format the drive.  That will create the permissions you need with the format - which is of course destructive.

    Author Closing Comment

    Thanks, works fine now to save directly on the external HDD after the permissions were changed! No need to take ownership of the drive.

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