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Outlook 2007/2010: Move Sent Items to correct delegate mailbox

Just installed Exchange Online for a client. They have, and need, a shared mailbox (Info). They need everyone to be able to access it, and send mail from that user.

The problem is that, when they send mail from the user, the message winds up in their own Sent Items folder, similar to the situation described here: http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_20886246.html

But the solution there won't really work for us. They want every message coming FROM the delegated Info account, to be put into the Sent Items folder in the Info mailbox.

I'm assuming I'm going to need VBA for this. Any suggestions as to how to go about it?
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d0ughb0y
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d0ughb0y
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1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox
http://support.microsoft.com/kb/972148

I hope this should help

- Rancy
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d0ughb0yAuthor Commented:
Yes. And that's the PROBLEM. I need it to be. So, since it's not inherently going to go to that shared Sent Items box, I need some way to make it go there after the fact. I thought I'd be able to do it with a rule, but it's now looking like I'm going to have to do it in VBA. That's the solution I'm looking for: How do I do it?
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Do you mean a VBA script ? If so i am not into that but have had many issues resolved via the article i shared :)

- Rancy
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d0ughb0yAuthor Commented:
Rancy, I apologize. Your solution DOES work, and well, I might add. Thanks! FYI, for Outlook 2010, it's the same idea, but you use the 14.0 key instead of the 12.0 key. (See: http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/when-you-send-an-e-mail-message-from-a-shared/557b3fbc-ad15-4f8c-abf2-9337effa28da?auth=1)
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