Outlook 2007/2010: Move Sent Items to correct delegate mailbox

Posted on 2012-09-10
Last Modified: 2012-09-11
Just installed Exchange Online for a client. They have, and need, a shared mailbox (Info). They need everyone to be able to access it, and send mail from that user.

The problem is that, when they send mail from the user, the message winds up in their own Sent Items folder, similar to the situation described here:

But the solution there won't really work for us. They want every message coming FROM the delegated Info account, to be put into the Sent Items folder in the Info mailbox.

I'm assuming I'm going to need VBA for this. Any suggestions as to how to go about it?
Question by:d0ughb0y
    LVL 52

    Accepted Solution

    When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox

    I hope this should help

    - Rancy
    LVL 8

    Author Comment

    Yes. And that's the PROBLEM. I need it to be. So, since it's not inherently going to go to that shared Sent Items box, I need some way to make it go there after the fact. I thought I'd be able to do it with a rule, but it's now looking like I'm going to have to do it in VBA. That's the solution I'm looking for: How do I do it?
    LVL 52

    Expert Comment

    Do you mean a VBA script ? If so i am not into that but have had many issues resolved via the article i shared :)

    - Rancy
    LVL 8

    Author Closing Comment

    Rancy, I apologize. Your solution DOES work, and well, I might add. Thanks! FYI, for Outlook 2010, it's the same idea, but you use the 14.0 key instead of the 12.0 key. (See:

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