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Adobe prints blurry - but all other docs etc prints ok

phone support prob.

User has uninstalled / reinstalled adobe acrobat.
User has driver updated on printer.

Unchecked (*) print in grey scale.

She thinks her colour ink is finished - will get more.
Didnt align ink either.

If the new ink doesnt sort it - any ideas?

All else prints ok.  Several known good adobes dont - other people print to diff printers ok.
She home user.

User n00b
0
fcek
Asked:
fcek
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1 Solution
 
captainCommented:
Hm. I love phone support issues.

Aligning or fresh ink won't make a difference if other apps print OK.

Does this happen on every PDF or just on one or a certain few?
Does the same PDF print ok on other user's Adobe?
From another user to the same or similar (as home user) printer, does the result look the same?

In the Adobe Printing Dialog > Advanced, is the 'Print as Image' ticked? If so untick.

To summarise:
Isolate if PDF or printer or user is the issue.
Then work from there.

capt.
0
 
fcekAuthor Commented:
When cycling I love hills.  Lovin it!


This worked > In the Adobe Printing Dialog > Advanced, is the 'Print as Image' ticked? If so untick


Anon caller insists on giving me a fee for solving it.  So unusual. most ppl go for a free option.
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captainCommented:
Good stuff, that is a kind user :)

cheers
capt.
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