IT and organization
Posted on 2012-09-10
I am reading a book about how information technology affecting businesses. There i a chapter talking about how IT is affecting organization and it talks about organization culture and how the culture is affected by IT. There is an example in the book:
"The United Parcel Service's concern with placing service to the customer first is an aspect of its organizational culture that can be found in the company package tracking systems"
end of quote
culture made up of its members’ shared values, beliefs, symbols, and behaviors,
I do not understand the example. if any understnd please help.