?
Solved

composing a mail error when selecting multiple recipients with shift key

Posted on 2012-09-10
5
Medium Priority
?
384 Views
Last Modified: 2013-12-18
If I manually select all the entries in my contact list, I do not get an error, but if I use the shift key to select everyone in a contact list I get the error "The selected entry does not have a valid address"
0
Comment
Question by:Monterey
  • 3
5 Comments
 

Author Comment

by:Monterey
ID: 38384763
error when selecting all contacts
error.pdf
0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 38384948
Maybe that error existed in an earlier version of Notes, i.e. before R8.5.3FP1 that I use. If I get you right, you search for addresses in the Contact list, then you click one and then you shift-click the 5th or so. Doesn't work here, it selects only the 5th one.

Suggestion: can you upgrade, at least the Mail template but maybe all of Notes?
0
 
LVL 15

Expert Comment

by:akhafaf
ID: 38386247
Hi  Monterey,,,

-The first thing which comes to my mind is did you try to access you email on another PC and try the " Shift Key "?
- Secondly, did you try to do the basic things , Refresh Design and Replace Design then Views Re-Building ( Ctrl+Shift+F9)

- what is the Lotus Notes version you have ?

Best Wishes
0
 

Accepted Solution

by:
Monterey earned 0 total points
ID: 38400118
Tried the shift key on several computers to select all in the contact list.
Never would work. Recieved the error on all pcs we tried it on. Version 8.51 and 8.53.
Click the 1st contact in the list and "DRAGGING" the check mark down to select all the contact in the list worked with out error. That is the only way we could do it without indivdually selecting each person.
0
 

Author Closing Comment

by:Monterey
ID: 38412930
works but not as it should
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
This is an old article, please see an updated version of this article, located here: http://www.experts-exchange.com/articles/23619/Notes-8-5x-Windows-7-Notes-info-and-tips.html
This Micro Tutorial will teach you how to add a cinematic look to any film or video out there. There are very few simple steps that you will follow to do so. This will be demonstrated using Adobe Premiere Pro CS6.
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question