composing a mail error when selecting multiple recipients with shift key

Posted on 2012-09-10
Last Modified: 2013-12-18
If I manually select all the entries in my contact list, I do not get an error, but if I use the shift key to select everyone in a contact list I get the error "The selected entry does not have a valid address"
Question by:Monterey

    Author Comment

    error when selecting all contacts
    LVL 46

    Expert Comment

    by:Sjef Bosman
    Maybe that error existed in an earlier version of Notes, i.e. before R8.5.3FP1 that I use. If I get you right, you search for addresses in the Contact list, then you click one and then you shift-click the 5th or so. Doesn't work here, it selects only the 5th one.

    Suggestion: can you upgrade, at least the Mail template but maybe all of Notes?
    LVL 15

    Expert Comment

    Hi  Monterey,,,

    -The first thing which comes to my mind is did you try to access you email on another PC and try the " Shift Key "?
    - Secondly, did you try to do the basic things , Refresh Design and Replace Design then Views Re-Building ( Ctrl+Shift+F9)

    - what is the Lotus Notes version you have ?

    Best Wishes

    Accepted Solution

    Tried the shift key on several computers to select all in the contact list.
    Never would work. Recieved the error on all pcs we tried it on. Version 8.51 and 8.53.
    Click the 1st contact in the list and "DRAGGING" the check mark down to select all the contact in the list worked with out error. That is the only way we could do it without indivdually selecting each person.

    Author Closing Comment

    works but not as it should

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