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MYOB AccountRight Enterprise

Posted on 2012-09-10
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Last Modified: 2012-09-10
Hi guys,


I have server 2008R2 installed with MYOB. All users log on to a single server by remote desktop. They only use MYOB on this remote desktop sesion, So the data file and the program as on the same HDD for all users.

I am having an issue with MYOB AccountRight Enterprise

In regards to popup error messages, These messages occurr all day long.

It is causing my client major issues.

The reason being - If the error message is not clicked OK then it will lock up the whole system.

The error message is a slightly different code  each time, but the same wording.

-----
A network error (18:1147:2001:0) has occurred.
Unable to send messages to Userx

This user may have signed out improperly, there may be a problem with his network connection, or there may be a problem with your network connection.

No more messages will be sent to this user for the remainder of this session.

---OK----


How can I stop this message from appearing?

Thanks in advance.
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Question by:PowersMackay
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Accepted Solution

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DcpKing earned 1500 total points
ID: 38385113
Take a look at the explanation for error 9004 here.  Experiment with installing it locally for the worst-affected user ...

hth

Mike
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Author Comment

by:PowersMackay
ID: 38385191
we found the issue to be the protocal in MYOB instead of useing NetBIOS we changed it to TCP/IP and have not had the issue again.

Am giving DcpKING full points for his reply .

Thank you
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Expert Comment

by:DcpKing
ID: 38385227
Thanks! Well done for finding it so quickly!
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