Send Connector for sub-domain

Posted on 2012-09-10
Last Modified: 2012-09-16
Hello Experts,

Email from our domain to a sub-domain with a separate MX record is failing.  Here's the situation:

- Our domain is and has an MX record pointing to our Exchange server.
- Email sent to a sub-domain, let's call it, is failing for internal users.  External email sent to is routing fine.
- The DNS server in our environment has a Forward Lookup Zone for that did not previously include an MX record for
- All email for both and is working fine except for email sent from to

I've tried adding an internal DNS record to the Forward Lookup Zone for to include the appropriate MX record for and ran a ipconfig /flushdns with no effect.  I can still see email stuck in the Queue Viewer for any email sent to with a 451 4.0.0 "DNS query failed" error.

I've also tried creating a Send Connector specifically for the domain.  Here's the details:

[PS] C:\Windows\system32>Get-SendConnector | fl

AddressSpaces                : {;1}
AuthenticationCredential     :
Comment                      :
ConnectedDomains             : {}
ConnectionInactivityTimeOut  : 00:10:00
DNSRoutingEnabled            : True
DomainSecureEnabled          : False
Enabled                      : True
ErrorPolicies                : Default
ForceHELO                    : False
Fqdn                         :
HomeMTA                      : Microsoft MTA
HomeMtaServerId              : EXCHANGE
Identity                     :
IgnoreSTARTTLS               : False
IsScopedConnector            : False
IsSmtpConnector              : True
LinkedReceiveConnector       :
MaxMessageSize               : 10 MB (10,485,760 bytes)
Name                         :
Port                         : 25
ProtocolLoggingLevel         : Verbose
RequireOorg                  : False
RequireTLS                   : False
SmartHostAuthMechanism       : None
SmartHosts                   : {}
SmartHostsString             :
SmtpMaxMessagesPerConnection : 20
SourceIPAddress              :
SourceRoutingGroup           : Exchange Routing Group (DWBGZMFD01QNBJR)
SourceTransportServers       : {EXCHANGE}
TlsAuthLevel                 :
TlsDomain                    :
UseExternalDNSServersEnabled : True

I've specifically enabled the UseExternalDNSServersEnabled property so no internal DNS records will be used and restarted the Microsoft Exchange Transport service multiple times in an attempt to make the Send Connector "stick" with no effect.  What am I doing wrong here?

PS - the only other Send Connector in our environment is assigned the * SMTP address space and is the Default one for all other internet connections.

Thanks in advance.
Question by:terminalb
    LVL 10

    Expert Comment

    Create a new forward lookup zone for and set up MX records within it instead of using

    It may not be the correct way, but it has worked for me.
    LVL 2

    Author Comment

    Done - same result.  DNS query failed.
    LVL 2

    Author Comment

    This was after an ipconfig /flushdns
    LVL 10

    Expert Comment

    What is your MX record set to?
    LVL 10

    Expert Comment

    Also, I'd think you'd want your external DNS option disabled.  If all the domains are in-house, you'll hit routing issues trying to route internal mail to a public IP or address I would think.
    LVL 2

    Accepted Solution

    While I did create an internal MX record previously without any effect, I completely forgot to add the internal A record for the host the MX record pointed to.  Once I did that in the Forward Lookup Zone for the sub-domain in question, mail started flowing again.  Thanks anyway.
    LVL 10

    Expert Comment

    Thats why I was asking what your MX record was set to.  Glad you got it figured out.
    LVL 2

    Author Closing Comment

    No other solutions worked.

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