Xerox printing - letters missing
Posted on 2012-09-11
Windows XP machine printing to a network Xerox Workcentre 432.
The printer is shared by a W2k8 server and several other folk use it hassle free.
User complained that printing is missing out letter combinations. In particular ti together.
Basically the printer will print
sec on for section
erec on for erection
fric ion for friction
You get the drift.
Anyway, got him to remove and re-add the pritner connection. No difference.
Then as admin I whipped out all the drivers and reinstalled. Worked fine after that.
That is, it worked for 2 weeks.
And the fault is back today.
I'm getting some testing done to see if it's a particular application that has the issue
Or whether theres a particular font causing it, but I'd be grateful for other folks thoughts.
I'm told they had a Xerx engineer in looking at it yesterday - just before the fault arose again.