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Outlook 2010 slow rpc from remote office was ok with outlook 2003 and exchnage 2007. is Connect to Exchange server using HTTP a fix

Posted on 2012-09-11
Medium Priority
Last Modified: 2012-11-23
Hi I am wondering if

Connect to Exchange server using HTTP

would improve performance the user opens 4-5 other mailbox's calenders.
will Connect to Exchange server using HTTP cause problems - will it make it faster for her - she is complaining about hour glass/circle very slow - any way to fix - it s 1-2 2 users on a 20mb connection - im hoping i dont need a riverbed or like? - any other solution - im not keen on cached mode as she opens 3-4 other mailboxes - and with that cached mode does not work well. - thanks
Question by:philb19
  • 4

Author Comment

ID: 38386698
to clarify she has outlook 2010 - online mode - exchange 2010. - hangs/slow when doing things in outlook - after upgrade office 2003/ reimage PC with win 7 and out 2010
LVL 14

Expert Comment

ID: 38389707
Sorry, what exactly do you mean by "Connect to Exchange using HTTP"?  Do you mean switch this user over to webmail?  Or do you mean using http instead of https?  (I wouldn't recommend the latter)

A comment on not wanting this user to use Cached Mode - that might be the answer to your speed problems.  What problems do you see when this user uses Cached Mode?
LVL 37

Expert Comment

by:Jamie McKillop
ID: 38390630

I would recommend you switch to RPC over HTTPs and enable cached mode. You can exclude the addidtion mailboxes from caching, which will eliminate the issues you are seeing. To do that, go to File- Account Settings - Change - More Settings - Advanced - Uncheck "Download shared folders"

You should see a big performance improvement just enabling caching alone.

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Author Comment

ID: 38390828
thanks how do i do this - switch to RPC over HTTPs? - where are settings for this?

Accepted Solution

philb19 earned 0 total points
ID: 38610639
i think this was due to the sttic arp - not working/resolving accross router - as expected!

ill need a static arp in her switch /subnet.

the static arp is due to the NLB/windows - for the 2 x cas servers.

Author Closing Comment

ID: 38625952
resolved ourselves

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