Can't register dll on windows 7 64 bit for CR 11

Posted on 2012-09-11
Last Modified: 2012-09-17
I am trying to register the crviewer for my webpages but it won't register.  The machine is running Windows 7 64 bit and IE9.  Any suggestions?????
Question by:lrollins
    LVL 100

    Expert Comment

    How are you trying to install it?

    Is Crystal installed?

    As I recall CR XI is only 32-bit.  I don't believe it is supported in IE8 or IE9.

    Are you using Visual Studio to build a web application?
    There is no stand-alone viewer for CR XI.

    LVL 1

    Author Comment

    I'm using Recrystallize and it uses a viewer.  Normally I just use regsvr32 and register the dll.  It works fine on all my other machines whether it's IE8 or IE9.  The only difference is this machine is Windows 7 64 bit.
    LVL 100

    Expert Comment

    I don't know.  Are you running in 32-bit emulation?

    I know there were issues with CR XI and Win7/64-bit

    LVL 18

    Accepted Solution

    Ask Recrystallize's technical support. There should be a setup to handle this.

    If it is not working then try this: run Regsvr32.exe from the %SystemRoot%\Syswow64 folder. For example, type the following commands to register the DLL:
    cd \windows\syswow64
    regsvr32 c:\viewer.dll   ( replace c:\viewer.dll with the path to your dll)

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