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excel print issue

Posted on 2012-09-11
Medium Priority
Last Modified: 2012-10-03
I dont have much info on the subject, Im just looking to brain storm possible solutions or areas to look at. I have a client who has an excel workbook on a desktop in town A. He goes to town B and remotes to A to print this document. But the document no matter the settings or page breaks prints several pages instead of one. I am not the original tech and I have a few notes to go off of. What it sounds to me is that it is an export to excel from a web page( i run into this issue daily and all I do is save as xls and its fine. ) The client wont be in till friday but I need to have a few ideas to look at and im not getting much luck searching the web.
*print preview shows 1 page not 6
*All paper sizes are right and margins are correct
*adjusted page breaks accordingly
*Print active sheet only-doesnt change the problem still prints 6 pages
*scaling doesnt work
Question by:Stormyskies
  • 3
LVL 46

Expert Comment

ID: 38389499
what is the copies property  value?

Expert Comment

ID: 38390632
How is he "remoting" in to the workbook with something like LogMeIn?

You might look at hosting the workbook on SkyDrive or Dropbox, where it should retain the settings.

Author Comment

ID: 38390873
log me in, and hosting isnt an option for security reasons, all documents need to stay in network.

Accepted Solution

Stormyskies earned 0 total points
ID: 38445147
the issue was the driver was not complatible with rdp print services.

Author Closing Comment

ID: 38458002
this was not able to work and found that there was an issue with these two

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