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excel print issue

Posted on 2012-09-11
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Last Modified: 2012-10-03
I dont have much info on the subject, Im just looking to brain storm possible solutions or areas to look at. I have a client who has an excel workbook on a desktop in town A. He goes to town B and remotes to A to print this document. But the document no matter the settings or page breaks prints several pages instead of one. I am not the original tech and I have a few notes to go off of. What it sounds to me is that it is an export to excel from a web page( i run into this issue daily and all I do is save as xls and its fine. ) The client wont be in till friday but I need to have a few ideas to look at and im not getting much luck searching the web.
*print preview shows 1 page not 6
*All paper sizes are right and margins are correct
*adjusted page breaks accordingly
*Print active sheet only-doesnt change the problem still prints 6 pages
*scaling doesnt work
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Question by:Stormyskies
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LVL 46

Expert Comment

by:aikimark
ID: 38389499
what is the copies property  value?
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LVL 4

Expert Comment

by:SmittyPro
ID: 38390632
How is he "remoting" in to the workbook with something like LogMeIn?

You might look at hosting the workbook on SkyDrive or Dropbox, where it should retain the settings.
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Author Comment

by:Stormyskies
ID: 38390873
log me in, and hosting isnt an option for security reasons, all documents need to stay in network.
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Accepted Solution

by:
Stormyskies earned 0 total points
ID: 38445147
the issue was the driver was not complatible with rdp print services.
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Author Closing Comment

by:Stormyskies
ID: 38458002
this was not able to work and found that there was an issue with these two
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