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Email sent from blackberry getting stripped out

User is sending emails to *multiple* external parties, these emails appear in his sent items OK, but the recipients receive no email body apart from our Legal Disclaimer, written text is getting stripped out. Not every email just emails to particular external people, strange thing is that to my hotmail it works every time when i test.
1 Solution
Iain MacMillanIT ManagerCommented:
if sending from the handset, then it should normally be sent as plain text, which is the lowest format and should be readable by all email clients, if its sending in RTF or HTML format, then it maybe that the recipients email system is having issues changing the format or something.

what happens if he sends the email from Outlook?
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