Outlook - Exchange

Posted on 2012-09-11
Last Modified: 2012-10-01
Mails missing from non human mailbox
User had created subfolders in non human mailbox
and then dragged and dropped the mails in subfolder
he/she is not able to view the mails which were dragged and dropped
all the members of this mailbox are facing this issue
Question by:Kevin-james
    LVL 9

    Expert Comment

    So this is a shared mailbox?  Did you check the permissions? Are you able to view them as the administrator?
    LVL 52

    Expert Comment

    by:Manpreet SIngh Khatra
    Is this happening when a particular user makes changes or anyone ?
    What is the size of the mailbox ?
    Are they moving emails from one folder to another on the Non-human mailbox ?

    - Rancy

    Author Comment

    This is shared mailbox. all users have full mailbox permission for this mailbox.
    LVL 52

    Accepted Solution

    What is the size of the shared calendar ?
    Is this happening when any of the users makes the changes or some particular user ?
    Where are they moving the data to ?
    Is their Outlooks in Cache mode ?

    - Rancy
    LVL 9

    Expert Comment

    Did you check the permissions on the folder in the mailbox?  Also, would it be worthwhile setting this up as a public folder as opposed to a mailbox?

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