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Kevin-jamesFlag for United States of America

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Outlook - Exchange

Mails missing from non human mailbox
 
User had created subfolders in non human mailbox
and then dragged and dropped the mails in subfolder
he/she is not able to view the mails which were dragged and dropped
all the members of this mailbox are facing this issue
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Brian Harrington
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So this is a shared mailbox?  Did you check the permissions? Are you able to view them as the administrator?
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Is this happening when a particular user makes changes or anyone ?
What is the size of the mailbox ?
Are they moving emails from one folder to another on the Non-human mailbox ?

- Rancy
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ASKER

This is shared mailbox. all users have full mailbox permission for this mailbox.
ASKER CERTIFIED SOLUTION
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Manpreet SIngh Khatra
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Did you check the permissions on the folder in the mailbox?  Also, would it be worthwhile setting this up as a public folder as opposed to a mailbox?