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Connectivity logs and Message Tracking logs in Microsoft Exchange 2010 are 5 hours off

Posted on 2012-09-11
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Last Modified: 2012-09-12
Yesterday I noticed that some email was received in Outlook with a Sent time of 5:54 am and not received until 12:54 pm, which is 7 hours. Today I am not seeing this difference, but when I went to the Connectivity and Message Tracking logs, it shows that the times are 5 hours later than the actual time.  For example, I sent an email from yahoo to my Exchange mail account at 9:46 am today.  Outlook shows it is sent and received at 9:46 am, but the Connectivity log and the Message Tracking log shows a time of 14:46, which is 5 hours off.  How does this happen?  Is there a way to set Exchange log times?  Or is there some kind of an "Exchange clock"?
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Question by:susanmerc
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by:rsimsee
ID: 38388299
All Exchange logs are written using UTC / GMT timezone, I don't think you can change it.
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by:susanmerc
ID: 38388565
Would the UTC/GMT timezone account for 5 hours difference between the log and the real time?  And this 5 hours is in the future.
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by:rsimsee
ID: 38388609
Yup.  Assuming you are GMT-6 right now...  Are you in the Central US Time Zone?

I'm in EST and it's 4:11 right now and this is the latest entry in my Exchange smtp log:

2012-09-11T20:11:45

So it's 16:11 here and it says it's 20:11 which is 4 hours difference.  I'm in GMT-5, but it's Daylight Savings Time right now so EST is actually GMT-4 right now.

Since your 5 hours behind, you should be in GMT-6, or the Central Time Zone if you are in the US, or GMT -5 if you are in a country that doesn't do Daylight Savings...
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rsimsee earned 2000 total points
ID: 38388624
Actually to be more correct, EST Eastern Standard Time) is GMT-5 and EDT (Eastern Daylight Time) is GMT-4

So, CST (Central Standard Time) is GMT-6 and CDT (Central Daylight Time) is GMT -5.

So assuming you're in CDT right now, you're ok.  When Daylight Savings ends and you switch to CST, it will be 6 hours ahead in the log files...
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Author Closing Comment

by:susanmerc
ID: 38390786
SO, you are saying that this is normal?  I find it strange that when I look in a log that the times aren't reflected to current.  But thank you for the explanation about GMT and time zones.  Thanks for the attention and quick answer!
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Author Comment

by:susanmerc
ID: 38390801
Oh, I didn't confirm - I AM in CST, actually CDT, so this makes sense
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by:rsimsee
ID: 38390816
Yeah, I don't like it either, it's a pain in behind when you are trying to track something down and you have to figure out what time it is in the log, but c-est la vie..
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