Terminal server Licenses on server 2003.

Posted on 2012-09-11
Last Modified: 2012-09-27
A 2003 TS server was re-built but the TS license details were not noted prior to the server being re-built. How would I find out my server's license details.

The server is currently running the evaluation license which will run out soon.

The server name is the same as it was previously. Would a call to Microsoft, using the telephone number provided when installing TS be sufficient information to gain the license details? The domain does not have internet access.

Question by:Kimba123
    LVL 23

    Accepted Solution

    The TS server will require two licenses:

    1. Windows server 2003 license
    2. TS CAL licenses when clients connect to it remotely

    The issue in your case seems to be that you didn't activate the Windows server 2003 license. A call to Microsoft should help in resolving this issue.

    For proper TS CALs you need to point your TS server to the terminal services licensing server in your environment. If the TS Licensing server was set at the forest level with enterprise admin (forest discovery scope) then your new TS sever should discover the TS licensing server automatically.

    Author Comment

    The OS has been installed with a CAL.

    The TS license server was on the same server as the TS server so discovering the 'new' TS server is not an option. Only one TS server exists. This acts as a license server and the sever the users remote to.

    As I said, the server had licenses before it was rebuilt. The question is: how do I now 're-activate' them? No details were taking prior to rebuilding and the site do not have Internet connectivity. Would a call to microsoft with the name of the server suffice in getting the CALs reactivated.
    LVL 23

    Expert Comment

    by:Ayman Bakr

    Author Comment

    Thanks but I do not have any ID's or references from when they CALs were purchased.

    If I phone the number would only having the server name be adequate to attain the CAL details from Microsoft?
    LVL 23

    Assisted Solution

    by:Ayman Bakr
    Without any reference it might be very difficult to determine the CALs purchased for your environment. However, give it a try and don't forget to collect every kind of useful information beforehand like: your company name, the contract type you have with Microsoft, date you had these purchased previously if possible.

    Author Closing Comment

    Cheers thanks

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