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Exchange Server 2007 Calendar Bounceback

We are receiving bouncebacks for a user who is no longer active (she was a delegate or shared user on a current users calendar).

When a user sends an invite for a request she receives a bounce back regarding the disabled users account seen below.

We Disabled the user’s Exchange account in Exchange Management Console first, to avoid ending up with a “Disconnected” Exchange account. Disable the Domain account.  Move the Domain account to the “Former Employees” group.

I have used mfcmapi.exe to clear out Delegates and then added another Delegate back to the calendar via Outlook (separate user entirely).


Delivery has failed to these recipients or distribution lists:
 
Jane Doe
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
 
  _____  
Sent by Microsoft Exchange Server 2007




 
Diagnostic information for administrators:
 
Generating server: exchange.mydomain.local
 

#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
 
Original message headers:
 
Received: from exchange.mydomain.local ([192.168.24.13]) by exchange.mydomain.local
 ([192.168.24.13]) with mapi; Tue, 11 Sep 2012 10:21:00 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: ********* ********** <>
To: Jane Doe
        <>
Date: Tue, 11 Sep 2012 10:20:59 -0400
Subject: TEST
Thread-Topic: TEST
Thread-Index: Ac2QKKePii8KpeU0R5mw7ZYxn8KgZAAAAGeQ
Message-ID: <>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <>
acceptlanguage: en-US
MIME-Version: 1.0
0
trusnock
Asked:
trusnock
1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Go to ADSIEDIT find the user go to the account properties and check for attribute called "PublicDelegates"

Finding Delegates in Active Directory
http://www.petri.co.il/finding_delegates_in_active_directory.htm

How to determine who is an Exchange Delegate or Delegate OF a mailbox (publicdelegates or publicdelegatesBL)
http://edmckinzie.wordpress.com/2008/06/10/how-to-determine-who-is-an-exchange-delegate-or-delegate-of-a-mailbox-publicdelegates-or-publicdelegatesbl/

If any doubts please do let me know and we can slowly walk down the process :)

- Rancy
0
 
suriyaehnopCommented:
This is common issue if User A has delegates the calendar to User B who already left company. The User B mailbox already deleted from Exchange server but User A doesn't remove user B from Outlook Delegate.

Refer to my documentation.
Outlook-Tips-2052011-v2.docx
0

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