datatechdc
asked on
exchange user cant send emails
I have a user who uses outlook 2010 on a termianl server and when sending an email gets an error: operation cannot be completed. and sometimes it says you dont have sufficient priveledges.
when trying to login from the web app, the user sees this error:
A problem occurred while you were trying to use your mailbox.
-------------------------- ---------- ---------- ---------- ---------- ---------- ----
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Request
Url: https://mail.datatechdc.com:443/owa/default.aspx
User host address: 192.168.90.248
User: Kenneth Dumas
EX Address: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recip ients/cn=k dumas
SMTP Address: kenneth@opentopsightseeing .com
OWA version: 14.0.722.0
Exception
Exception type: Microsoft.Exchange.Data.St orage.Stor agePermane ntExceptio n
Exception message: Cannot get contents table.
Call stack
Microsoft.Exchange.Data.St orage.Mail boxSession .GetJunkEm ailRuleSta tus()
Microsoft.Exchange.Clients .Owa.Core. UserContex t.RefreshI sJunkEmail Enabled()
Microsoft.Exchange.Clients .Owa.Core. UserContex t.OnPostLo adUserCont ext()
Microsoft.Exchange.Clients .Owa.Core. RequestDis patcher.Pr epareReque stWithoutS ession(Owa Context owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients .Owa.Core. RequestDis patcher.In ternalDisp atchReques t(OwaConte xt owaContext)
Microsoft.Exchange.Clients .Owa.Core. RequestDis patcher.Di spatchRequ est(OwaCon text owaContext)
Microsoft.Exchange.Clients .Owa.Core. OwaModule. OnPostAuth orizeReque st(Object sender, EventArgs e)
System.Web.HttpApplication .SyncEvent ExecutionS tep.System .Web.HttpA pplication .IExecutio nStep.Exec ute()
System.Web.HttpApplication .ExecuteSt ep(IExecut ionStep step, Boolean& completedSynchronously)
Inner Exception
Exception type: Microsoft.Mapi.MapiExcepti onJetError ReadVerify Failure
Exception message: MapiExceptionJetErrorReadV erifyFailu re: Unable to query table rows. (hr=0x80004005, ec=-1018) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=181] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=176][laten cy=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropOpenFolder [2] Lid: 27962 ROP: ropGetContentsTable [5] Lid: 27962 ROP: ropSetColumns [18] Lid: 27962 ROP: ropRestrict [20] Lid: 27962 ROP: ropQueryRows [21] Lid: 17082 ROP Error: 0xFFFFFC06 Lid: 17153 Lid: 21921 StoreEc: 0xFFFFFC06 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropQueryRows [21] Lid: 13300 StoreEc: 0xFFFFFC06 Lid: 3245 StoreEc: 0xFFFFFC06 Lid: 54569 StoreEc: 0xFFFFFC06 Lid: 52459 StoreEc: 0xFFFFFC06 Lid: 45069 StoreEc: 0xFFFFFC06 Lid: 13029 StoreEc: 0xFFFFFC06 Lid: 26348 Lid: 22252 StoreEc: 0xFFFFFC06 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0xFFFFFC06 Lid: 28414 Lid: 32510 StoreEc: 0xFFFFFC06
Call stack
Microsoft.Mapi.MapiExcepti onHelper.T hrowIfErro r(String message, Int32 hresult, SafeExInterfaceHandle iUnknown)
Microsoft.Mapi.MapiTable.Q ueryRows(I nt32 crows, QueryRowsFlags flags)
Microsoft.Exchange.Data.St orage.Mail boxSession .GetJunkEm ailRuleSta tus()
how can i fix this?
THanks.
when trying to login from the web app, the user sees this error:
A problem occurred while you were trying to use your mailbox.
--------------------------
Copy error details to clipboard
Show details
Request
Url: https://mail.datatechdc.com:443/owa/default.aspx
User host address: 192.168.90.248
User: Kenneth Dumas
EX Address: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recip
SMTP Address: kenneth@opentopsightseeing
OWA version: 14.0.722.0
Exception
Exception type: Microsoft.Exchange.Data.St
Exception message: Cannot get contents table.
Call stack
Microsoft.Exchange.Data.St
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
System.Web.HttpApplication
System.Web.HttpApplication
Inner Exception
Exception type: Microsoft.Mapi.MapiExcepti
Exception message: MapiExceptionJetErrorReadV
Call stack
Microsoft.Mapi.MapiExcepti
Microsoft.Mapi.MapiTable.Q
Microsoft.Exchange.Data.St
how can i fix this?
THanks.
ASKER
has an issue sending emails to everyone. how do you add a x500 address? what is that?
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Does he faces any issues when working with OWA\Webmail ?
Is any other user facing the issue when working through TS ?
Is this the same user details ?
EX Address: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recip
SMTP Address: kenneth@opentopsightseeing
If so try to Add a X500 address with the below details and try
- Rancy