Learn how to a build a cloud-first strategyRegister Now


Is there any way of retrieving all of a user's sent email from Exchange 2010 so these sent emails can be put back in the user's Mac Outlook 2011?

Posted on 2012-09-11
Medium Priority
Last Modified: 2012-09-16
Is there any way of retrieving all of a user's sent email from Exchange 2010 so these sent emails can be put back in the user's Mac Outlook 2011?

A user has lost a bunch of his sent emails and we are hoping to be able to recover them from the Exchange 2010 server and put them back in his Mac Outlook 2011 email program.

Is this possible? If so, what are the exact steps to do this?
Question by:Knowledgeable

Assisted Solution

tsaico earned 600 total points
ID: 38388674
Are you sure the email was lost on the only the Mac?  Mac Outlook should be able to sync that back from the server by itself. you should be able to just make the new account and re-establish the relationship again and then let it re-sync.

Are the emails in question still there in OWA?
LVL 47

Accepted Solution

apache09 earned 1400 total points
ID: 38388785
If the emails are not in the sent items on the Mac, its likely they are not going be in the users sent items on the Exchange Server

As above you can try owa or setup another email profile and try to resync with the exchange and you should see any sent mail items for the user still on the exchange

If they are not there, its likley they have been deleted or archived off somewhere

IF eigther of the two are the case

UNless you have something  like Journaling or Archiving Turned on, on the Exchange 2010 Server they are pretty much going to be non recoverable without an appropriate backup/restore

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video discusses moving either the default database or any database to a new volume.
Suggested Courses
Course of the Month20 days, 15 hours left to enroll

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question