diablo_106
asked on
turkish characters are displayed wrong on emails sent via Blackberry
We have 2 BES on high available built with a seperate SQL server
BESs
Windows Server R2 Enterprise
BES 5.0.3 MR8
SQL Server
SQL Server 2005
Email Server
Exchange 2010
Problem
The problem occurs if the preferred encoding for outgoing messages is UTF-8 on sender's Outlook and if there are Turkish characters (ü,g,s,ö,ç,i,I) on the subject or body of e-mail and when we reply or forward this e-mail via Blackberry, the turkish characters are not being displayed correctly on recipient's email client.
If the preferred encoding for outgoing messages is Turkish(ISO) on Outlook, we don’t have a problem with turkish characters on email which replied or forwarded via Blackberry.
We did the registry the settings on the link below but it didn’t solve our problem.
KB25034-How to enable UTF-8 encoding for all messages sent from a BlackBerry smartphone
Do you have any solution for this problem?
BESs
Windows Server R2 Enterprise
BES 5.0.3 MR8
SQL Server
SQL Server 2005
Email Server
Exchange 2010
Problem
The problem occurs if the preferred encoding for outgoing messages is UTF-8 on sender's Outlook and if there are Turkish characters (ü,g,s,ö,ç,i,I) on the subject or body of e-mail and when we reply or forward this e-mail via Blackberry, the turkish characters are not being displayed correctly on recipient's email client.
If the preferred encoding for outgoing messages is Turkish(ISO) on Outlook, we don’t have a problem with turkish characters on email which replied or forwarded via Blackberry.
We did the registry the settings on the link below but it didn’t solve our problem.
KB25034-How to enable UTF-8 encoding for all messages sent from a BlackBerry smartphone
Do you have any solution for this problem?
Do both sender and reciever email providers account / devices support Turkish characters.
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i found my solution myself, this site hasnt helped me