Adobe Acrobat 9 and Word 2007

Posted on 2012-09-11
Last Modified: 2012-10-01
Anytime user creates pdf from Word, the font changes.  It's created using the Adobe tab in Word.  Also, if the user creates the pdf from within Adobe, the same thing happens.  I have deleted the normal.dotm.  I have uninstalled and reinstalled Adobe Acrobat.  Office 2007 is running sp3.  I've tried to repair Word, as well.  Need to resolve this. The next step would be to reinstall Office.  It actually was working until a few weeks ago, and then this happened.
Question by:071171
    LVL 44

    Accepted Solution

    Are the fonts embedded in the PDF file? You can find out by selecting File>Properties or Document Information (or using the Ctrl-D keyboard shortcut). Then select the Fonts tab and see if the fonts are either marked as embedded or embedded subset. If not, you need to change your Acrobat conversion settings to embed or subset embed the fonts.

    Author Comment

    Yes, it says it's an embedded subset. Now what? Thanks in advance.

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