AD user account keeps lock out

Posted on 2012-09-11
Medium Priority
Last Modified: 2012-10-09

I have two AD users account keeps lock out. They uses Windows 7 OS and have mapping network drives. Sometime it's ok to login.

Both machines are in the domain. The AD server is on Win 2008 R2. Please advise. thanks
Question by:tonitoni99
LVL 81

Accepted Solution

arnold earned 1500 total points
ID: 38389428
Have each user check to make sure they did not save credentials for a mapped network drive that are no longer valid. control keymgr.dll
Get account lockout to confirm the source of the authentication requests to the DC that lad to the account lockouts.  Are there external access: email. VPN, RDP, etc that could also explain the lockouts.  Did these two users recently changed their passwords?
Do they have an active RDP session etc.?
LVL 11

Expert Comment

by:Venugopal N
ID: 38390022

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