Configuring Exchange 2010 Mailbox on Android Platform

Posted on 2012-09-11
Last Modified: 2012-10-16
We have quite a few iPhones in the company. All of them have their respective Exchange mailboxes configured. This works great.

There are also a few Android phones. They all work fine too.

I have an Android phone and it never works. I enter the exact same details that I would for everyone else. I am a domain administrator. I recall in past that there is an attribute in AD that you need to change for administrators so they can connect their mailbox to any iPhone/Android. Is this the case?
Question by:Howzatt
    LVL 33

    Expert Comment

    it looks like it is an old one, running 2.1 ? am I right?
    LVL 20

    Expert Comment

    first - try it with another user account to eliminate the phone.
    then if the phone doesnt work for another account - you can look at issues with the phone - such as doing updates.
    if the other account works on your phone then we can check your account.
    easiest way is to use a standard webbrowser on a PC and go to https:\\server\oma login and see if your account works
    LVL 63

    Expert Comment

    by:Simon Butler (Sembee)
    If your account is a Domain Admin then I wouldn't expect it to work.
    You shoudl be running the split permissions model, where your personal account is not a Domain Admin, but a regular user. Then have a seperate domain admin account.


    Accepted Solution

    Reolution was problem was because I am a domain admin. Went into AD, selected my user account, went to security, went to advanced and selected to apply permissions from the parent.

    Tried again and worked straight away.

    Author Closing Comment

    solved the issue myself. However thanks to all of those who commented.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Are end users causing IT problems again?

    You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

    Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
    Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
    In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now