Difference between Log off and reset of XenApp 6.5 user sessions

Posted on 2012-09-12
Last Modified: 2012-09-26
Hello there,

In Citrix AppCenter, when your right click user session, you get three options:
1. Disconnect
2. Reset
3. Log Off
Disconnecting session will still keep session active (license still in use)
Reset will kill their session and user will lose unsaved work
But what will Log off do? when should we use this option.

Please advise.

Thanks and Regards
Question by:goprasad
    LVL 2

    Expert Comment

    Logoff will kill all of the user's running applications and log them off.
    LVL 2

    Assisted Solution

    Logoff ==> Close session trying to shut down all session process correctly
    Reset ==> Resetting a session frees it immediately. You lose all user profile changes. Applications are not terminated gracefully, and you lose data.
    LVL 9

    Assisted Solution

    Logging off from a session will tell the session to log off normally. Applications will be closed. The user profile will be written. Application data could be lost, however.
    Resetting a session frees it immediately. You lose all user profile changes. Applications are not terminated gracefully, and you lose data.
    LVL 24

    Expert Comment

    by:Sekar Chinnakannu
    logoff - entire session will logged off from a server and update the user profile to share
    Reset - You can select the session and just close the specific session
    Disconnect - To disconnect the session from a server
    for more details
    LVL 19

    Expert Comment

    example when a user with session id 5, when logged off the session will close. Next time he will be assigned with session id 6 or any other id. With disconnect, same session id 5 will get connected during reconnection. Reset is same session but loses unsaved data.
    LVL 23

    Accepted Solution

    The other comments are accurate, but I can throw in a detail or two :-)

    1. Logoff issues a wm_shutdown message and performs a standard logoff for the session.
    2. Reset is the equivalent of powering off a pc - all process are simply halted.. it is *not* graceful - this can be particularly painful if you have apps that are subject to corruption (access databases are a good example).


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