CTCRM
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WSUS clients receiving the Error Code 800B0001 when 'Updating Now'
I have built a new WSUS server which is to provide infrstructure servers within the environment with updates and has replaced onother WSUS server that wasn't operating correctly. However, this one isn't either.
There are 2 problems, we have around 600 servers in the evironment, mixed VM and Physical and the WSUS server has only picked up 227 servers over the last 4 weeks of being up and running. Why is this?
Secondly, all of the 600 servers in the environment are displaying the following error message when clicking the 'Update Now' button on the clients' Windows Update platform.
"Windows could not search for new updates"
"Error"
"Code 800B1000"
Another note; we have Forfront Client Security running on all infrastructure clients and all of the servers are receiving the 'Definition Updates' everyday on a regular basis.
Can anyone tell me what is going on with the error code as I receive the following capture in the WindowsUpdateLog on all the clients which seems to refer to Encryption and digital certificates.
856 18ec AU #############
856 18ec AU ## START ## AU: Search for updates
856 18ec AU #########
856 18ec AU <<## SUBMITTED ## AU: Search for updates [CallId = {1EBA2109-D5A2-4499-964A-C 255BEA0D03 7}]
856 98c Agent *************
856 98c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
856 98c Agent *********
856 98c Agent * Online = Yes; Ignore download priority = No
856 98c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installa tion' or IsPresent=1 and DeploymentAction='Uninstal lation' or IsInstalled=1 and DeploymentAction='Installa tion' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstal lation' and RebootRequired=1"
856 98c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7} Managed
856 98c Agent * Search Scope = {Machine}
856 98c Setup Checking for agent SelfUpdate
856 98c Setup Client version: Core: 7.6.7600.256 Aux: 7.4.7600.226
856 98c Misc Validating signature for C:\Windows\SoftwareDistrib ution\Self Update\wui dent.cab:
856 98c Misc Microsoft signed: Yes
856 98c Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistrib ution\Self Update\wui dent.cab are not trusted: Error 0x800b0001
856 98c Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
856 98c Setup FATAL: SelfUpdate check failed, err = 0x800B0001
856 98c Agent * WARNING: Skipping scan, self-update check returned 0x800B0001
856 98c Agent * WARNING: Exit code = 0x800B0001
856 98c Agent *********
856 98c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
856 98c Agent *************
856 98c Agent WARNING: WU client failed Searching for update with error 0x800b0001
856 db0 AU >>## RESUMED ## AU: Search for updates [CallId = {1EBA2109-D5A2-4499-964A-C 255BEA0D03 7}]
856 db0 AU # WARNING: Search callback failed, result = 0x800B0001
856 db0 AU # WARNING: Failed to find updates with error code 800B0001
856 db0 AU #########
856 db0 AU ## END ## AU: Search for updates [CallId = {1EBA2109-D5A2-4499-964A-C 255BEA0D03 7}]
856 db0 AU #############
All help and advice is highly welcome as I have been on this for 5 weeks trying to resolve this. Thanks
There are 2 problems, we have around 600 servers in the evironment, mixed VM and Physical and the WSUS server has only picked up 227 servers over the last 4 weeks of being up and running. Why is this?
Secondly, all of the 600 servers in the environment are displaying the following error message when clicking the 'Update Now' button on the clients' Windows Update platform.
"Windows could not search for new updates"
"Error"
"Code 800B1000"
Another note; we have Forfront Client Security running on all infrastructure clients and all of the servers are receiving the 'Definition Updates' everyday on a regular basis.
Can anyone tell me what is going on with the error code as I receive the following capture in the WindowsUpdateLog on all the clients which seems to refer to Encryption and digital certificates.
856 18ec AU #############
856 18ec AU ## START ## AU: Search for updates
856 18ec AU #########
856 18ec AU <<## SUBMITTED ## AU: Search for updates [CallId = {1EBA2109-D5A2-4499-964A-C
856 98c Agent *************
856 98c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
856 98c Agent *********
856 98c Agent * Online = Yes; Ignore download priority = No
856 98c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installa
856 98c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B
856 98c Agent * Search Scope = {Machine}
856 98c Setup Checking for agent SelfUpdate
856 98c Setup Client version: Core: 7.6.7600.256 Aux: 7.4.7600.226
856 98c Misc Validating signature for C:\Windows\SoftwareDistrib
856 98c Misc Microsoft signed: Yes
856 98c Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistrib
856 98c Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
856 98c Setup FATAL: SelfUpdate check failed, err = 0x800B0001
856 98c Agent * WARNING: Skipping scan, self-update check returned 0x800B0001
856 98c Agent * WARNING: Exit code = 0x800B0001
856 98c Agent *********
856 98c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
856 98c Agent *************
856 98c Agent WARNING: WU client failed Searching for update with error 0x800b0001
856 db0 AU >>## RESUMED ## AU: Search for updates [CallId = {1EBA2109-D5A2-4499-964A-C
856 db0 AU # WARNING: Search callback failed, result = 0x800B0001
856 db0 AU # WARNING: Failed to find updates with error code 800B0001
856 db0 AU #########
856 db0 AU ## END ## AU: Search for updates [CallId = {1EBA2109-D5A2-4499-964A-C
856 db0 AU #############
All help and advice is highly welcome as I have been on this for 5 weeks trying to resolve this. Thanks
Dear CTCRM,
Have you tried the resolution mentioned in this KB article.
http://support.microsoft.com/kb/822798
joyofsharing
Have you tried the resolution mentioned in this KB article.
http://support.microsoft.com/kb/822798
joyofsharing
1.Please install KB2720211 update on wsus server. ( strong point)
2. which wsus version are you using ?
2. which wsus version are you using ?
ASKER CERTIFIED SOLUTION
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First take care of your clients not populating into WSUS
http://blogs.technet.com/b/csstwplatform/archive/2012/05/28/wsus-script-to-delete-duplicate-sid-created-by-disk-imaging-disk-cloning.aspx
Secondly ensure that Both your WSUS server and clients are both on the same Windows Update Agent.
http://support.microsoft.com/kb/949104
As already mentioned KB2720211 could be the root of all your problems(Besides cloned clients)
http://blogs.technet.com/b/csstwplatform/archive/2012/05/28/wsus-script-to-delete-duplicate-sid-created-by-disk-imaging-disk-cloning.aspx
Secondly ensure that Both your WSUS server and clients are both on the same Windows Update Agent.
http://support.microsoft.com/kb/949104
As already mentioned KB2720211 could be the root of all your problems(Besides cloned clients)
More on confirmation that you need to install KB2720211
http://blogs.technet.com/b/sus/archive/2012/07/26/wsus-support-tip-warning-skipping-scan-self-update-check-returned-0x800b0001-in-windowsupdate-log.aspx
http://blogs.technet.com/b/sus/archive/2012/07/26/wsus-support-tip-warning-skipping-scan-self-update-check-returned-0x800b0001-in-windowsupdate-log.aspx
“WARNING: WU client failed Searching for update with error 0x800b0001”
In the Windowsupdate.log, you notice your client is at version 7.6.7600.256
Cause: This can be due to a version mismatch between the Windows update agent and the WSUS server. WSUS needs to be at version 3.2.7600.251 in order to properly communicate with clients at version 7.6.7600.256
ASKER
Hi Guys
I have used LANSweeper to scan the network and have found that my new WSUS server carries a duplicate OS (WIN 2k8R2) SID, so I've looked for tools to remove this but to no real avail so with an element of risk I'm running the SYSPREP Tool on the OS in the hoping that it doesn't flatten my server and force a rebuild. Once this is done I'll update you.
I have used LANSweeper to scan the network and have found that my new WSUS server carries a duplicate OS (WIN 2k8R2) SID, so I've looked for tools to remove this but to no real avail so with an element of risk I'm running the SYSPREP Tool on the OS in the hoping that it doesn't flatten my server and force a rebuild. Once this is done I'll update you.
That is totally unnecessary!!!! Even if it was a SID issue, you can just delete from registry.
The error you are getting is because of the mismatch between your clients and server. You must update the wsus server
You are also confusing a machine SID with a WSUS SID, they are completely different.
You are also confusing a machine SID with a WSUS SID, they are completely different.
ASKER
I ran SYSPREP on my server to remove the duplicate SID but in doing so it flattened my WSUS server so a rebuild is required. A lesson learned but thanks everyone for the advice and support.
Again...for future reference....A machine SID and WSUS SID are two completely different things. All you needed to do was run the script that I referenced here http:#a38391931
Your comment:
Once you bring your WSUS server back up, you will still need to address the duplicate SID issue(But *NOT* with SYSPREP!!)
Your comment:
There are 2 problems, we have around 600 servers in the evironment, mixed VM and Physical and the WSUS server has only picked up 227 servers over the last 4 weeks of being up and running. Why is this?
Once you bring your WSUS server back up, you will still need to address the duplicate SID issue(But *NOT* with SYSPREP!!)
You need to update your wsus server updates (i think this error comes because windows update has been replaced to newone)