outlook access when multiple cas servers

Posted on 2012-09-12
Last Modified: 2012-09-22
I'm building a development environment to mimic current production. I have one server with cas/hub/mailbox roles. This was the original config for the dev.

Current production environment has two cas\hub servers and a CCR mailbox cluster. The cas\hub servers were previously in a NLB cluster. This was dismantled because it is not supported by new network infra.

In the dev environment I have installed two new cas\hub servers. I have also installed a CCR mailbox cluster. If I move a mailbox from the original cas\hub\mbx server to the ccr cluster, I'm not able to connect to it with outlook.

What have I forgotten to configure. Test-OutlookWebservices commandlet does not report any errors that would point to a problem.

I have added an autodiscovery SRV record to dns pointing to a CNAME record which points to the original cas\hub\mbx server host record.

Any ideas where to start troubleshooting.
Question by:SMCWindows
    LVL 63

    Accepted Solution

    There should be nothing to configure.
    The Outlook client should be connected to the original server, when you do a move mailbox the client will be updated automatically when it next starts with the new location.

    Does the Outlook Outlook test show everything working correctly?


    Author Comment

    autodiscover is working now. but it is still not connecting outlook to a mailbox in the ccr cluster

    Author Comment

    it seems that, though I have requested it, network guys have neglected to do some port openings in firewall.

    Assisted Solution

    after tcp 135 and the high ports I configured were opened in the firewall the problem was solved.

    Author Comment


    Author Closing Comment

    pointing towards checking the outlook connectivity log helped. i noticed that a dns suffix for the development domain was needed. outlook was only checking for _autodiscover from the production domain of which my admin workstation is a member. This fixed autodiscover. Rechecking network connection did the rest

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