Internet Explorer; issues loading web pages
Hi
I have a client, who is opening a web page using his favourites, but the page just seems to constantly loads for a few minutes and nothing happens, but if he opens a new tab and tries the link again, the page opens after a couple of seconds and works fine.
Does anyone know the fault and how to resolve this?
The internet connection is working fine and it has a good speed.
Thanks
C
I have a client, who is opening a web page using his favourites, but the page just seems to constantly loads for a few minutes and nothing happens, but if he opens a new tab and tries the link again, the page opens after a couple of seconds and works fine.
Does anyone know the fault and how to resolve this?
The internet connection is working fine and it has a good speed.
Thanks
C
ASKER
I have tried resetting IE but the issue is still there
Make a new Windows username profile and try this in the new profile. There may be something in the current user profile causing issues. .... Thinkpads_User
ASKER
The clients are on a domain, it doesn't happen all the time, the issue is very hit and miss. So i cant test if it works on another user because it doesn't all ways happen.
the issue is very hit and miss
As I noted, I am seeing that issue today, and I see it occassionally when there is big news. So given that it is hit and miss, the best I can suggest is to keep profile in mind and test on other computers from time to time and see what happens.
Make certain your company antivirus is a good commercial product, is up-to-date and is scanning regularly.
.... Thinkpads_User
As I noted, I am seeing that issue today, and I see it occassionally when there is big news. So given that it is hit and miss, the best I can suggest is to keep profile in mind and test on other computers from time to time and see what happens.
Make certain your company antivirus is a good commercial product, is up-to-date and is scanning regularly.
.... Thinkpads_User
Go to tools, internet options, advanced tab, scroll down to the bottom and put a check next to SSL 3.0, 2.0, and TLS 1.0 Also your favorites might be saving a cached look of the web page, try deleting it and adding it back.
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ASKER
only solution to work
So next, try an IE Reset. IE, Tools, Internet Options, Advanced and Reset. This clears out forms, temp files and takes IE back to out-of-the-box condition. See if that helps.
.... Thinkpads_User