Adobe Reader error in Windows 7 Pro 64 bit

Posted on 2012-09-12
Last Modified: 2012-09-17
I installed Adobe Reader 10.1.4 on a windows 7 pc and get an error after opening a pdf.
'C:\Program File (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe'
'Windows cannot access the specified device, path, or file.  You may not have the appropriate permissions to access the item.'

I have logged into the pc with adminsitrator account and still have the same issue.
I also reinstalled Adobe a few times and tried different directories with no luck.
Question by:sccomputers
    LVL 10

    Accepted Solution

    this happens when adobe try to update ..

    try the following:
    In an elevated Explorer window:

    1. Make the following directory: c:\program files\common files\adobe

    2. Copy the c:\program files (x86)\common files\adobe\ARM folder (and all its subfolders) to c:\program files\Common Files\Adobe

    Try launching Reader and choosing "Check for Updates" from the Help menu.
    LVL 5

    Expert Comment

    did you try to install a previous version of adobe to see if that works?
    LVL 11

    Expert Comment

    try to start adobe with "run as administrator", (right click on adobe icon)
    LVL 59

    Expert Comment

    You might find this web page useful for changing permissions:

    Author Comment

    I will try a few of these out this weekend and get back to everyone.  Thanks

    Author Comment

    I have tried reinstalling and deleting all adobe folders and registry items, did not stop error.
    Tried running as adiministrator and still have problem

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