Citrix App Center not showing connected Users

Posted on 2012-09-12
Last Modified: 2012-09-13
Hi everyone

I  have a Citrix Farm with 3 servers.  I have Citrix App Center running on the Citrix domain controller server and also on one of the two servers in the Farm.  On yesterday, I noticed one of the servers (Xenapp 2)  was having problems or people were having problems connecting - getting a message regarding remote services were busy.  I had them log on to the other server (Xenapp 1)  in the farm and they worked fine.

This morning, before anyone arrived I restarted the two servers on the farm (both are vittual) just to clear out any issues from yesterday.  Everything came back up fine and people are logged on to both servers working fine.

My problem is now when I pull up Citrix App Center on my domain controller computer, I see no users connected to either server.  I remoted into the Server 1 and was able to open Citrix App Center and see all the users.

Any suggestions?
Question by:Salonge
    LVL 24

    Expert Comment

    by:Sekar Chinnakannu
    try to install this hotfix and give a try, to download
    LVL 19

    Expert Comment

    Try to recreatelhc on that server and re-run the app center to verify.


    dsmaint recreatelhc

    note: Citrix do not recommend installing Xenapp on domain controller.
    LVL 23

    Accepted Solution

    It is not recommended to launch AppCenter on the Data Collector as it tends to overload it.

    I believe, restarting your Data Collector - perhaps in a maintenance window or when no one is available during out of office hours - should resolve this issue.

    Author Comment

    Thanks evetyone.  So how do I uninstall Xenapp from my Data collector computer without disrupting everything?

    Author Closing Comment

    Restarted and it came back.

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