I have an HP GX5000Z pc. The operating system is Windows XP Pro service pack 3 fully patched.
After I turn it on (I turn it off each evening) it will run normally for about 10 minutes then it quits. The screen displays a light blue color, much lighter than a blue screen of death. No data is displayed on the screen.
I turn off the pc, remove the power cord, press the on button, then connect the power cord and turn on the pc. It reboots normally (no messages appear). Generally it will run for several hours. Sometimes it fails again.
1.) What can you tell me about this error?
2.) What would you do to troubleshoot this error?
The error message is below
================ Error message details ===============
Event ID: 1003
Error code 00000024, parameter1 001902fe, parameter2 b0d73944, parameter3 b0d73640, parameter4 b9e3777c.