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PC typing ,. every couple of seconds

Hi,

I have a strange problem on a users PC.  The PC started to type ,. all by itself every couple of seconds. (,.,.,.,.,.,.,.,.,.,.,.,.)

The original PC was very old so I replaced it with a newly re-formatted Dell Vostro, Win7 64-bit & Symantec Endpoint Protection (v12.1.1101.401 RU1 MP1).  The same problem has started to happen again!!  I've had the user change keyboard & mouse, reboot.  Nothing makes a difference.  The user is remote and I haven't been able to safemode yet.

Has anyone seen this behaviour before?  It sounds like a virus.
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cvapnet
Asked:
cvapnet
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1 Solution
 
chubby_informerCommented:
have u tried using a different usb port?
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cvapnetAuthor Commented:
Yes different usb port, replaced keyboard and pc.  The problem has followed the user!!
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cvapnetAuthor Commented:
Had to change the keyboard driver to 'HID-compliant device' in the end.  Everything is back to normal now.
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cvapnetAuthor Commented:
works
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