SharePoint 3.0 destination folder error when uploading pictures

Posted on 2012-09-12
Last Modified: 2012-09-26

I have a client who had me setup SharePoint 3.0 on one of their servers recently, but the user that will be doing the uploading of pictures and documents is receiving an error when she tries to upload:

"Microsoft Office 2010: The destination folder Appreciation Day 2012/ is not available. The folder may have been moved or deleted, or network problems may be preventing a connection to the server."

I think the main problem here is that she and the other employees will be using an internal DNS record called "" that was created for their use to reach the SharePoint server, instead of using the internal DNS record of the server itself (http://servername). The SharePoint Central Administration is reached using the http://servername address. The users can reach just fine, but they still receive the message above. I believe it is because SharePoint is only recognizing http://servername/Employee Appreciate Day 2012/ as a valid directory, but not

In the SharePoint Central Administration, I have gone into the Operations tab, and changed the settings within Alternate Access Mappings by adding as an Intranet mapping, but the user is still encountering the issue. I had them try connecting to SharePoint using http://servername and they are able to upload just fine.

Is there anything else I'm missing? I'm very new to SharePoint, so I have no idea where to look next.

Question by:jbridgman-qds
    LVL 13

    Accepted Solution

    Could you please ask the employee to browse the location
    " Appreciation Day 2012/" from there machines, once successfully try to copy the exact url and MAP a network location for that sharepoint folder. See if they can successfully authenticate and get a network share created.

    If that's successful, they can upload just any file.

    If there is issue while creating a network drive, you want want to create a new doc library without any space in the name.

    Author Closing Comment

    Able to browse successfully. Client is fine with uploading using http://servername/ if need be, but all employees can browse and view using

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Join & Write a Comment

    Suggested Solutions

    I used to be SharePoint evangelist in our company, so my Outlook always full of questions about how to do this, or where I can find that. One day I found such an email with the following question: "how to attach 3-State workflow (one of the workflow…
    SharePoint Designer 2010 has tools and commands to do everything that can be done with web parts in the browser, and then some – except uploading a web part straight into a page that is edited in SPD. So, can it be done? Scenario For a recent pr…
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
    Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

    746 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    12 Experts available now in Live!

    Get 1:1 Help Now