skype

I have a question which is really causing me a lot of grief
I have created a number of skype users for our company all of which are active and can be logged on with no problem on the skype site and which are found with their skype names

The problem is that I can log on with one user and when I add another user as a contact and send a request to share details, the request never turns up and I cannot call that contact

The contact is logged on and active

How does one resolve this issue ?
doctorbillTechAsked:
Who is Participating?
 
doublestickCommented:
does this occur with other users or just one user? If just one user, you may have been inadvertantly blocked on his end.
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Gajendra RathodSr. System AdministratorCommented:
I think, other user must accept first user request than only both contact can talk.
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doctorbillTechAuthor Commented:
yes but the second user DOES NOT receive the "share details" request !!!!!!!!!!!!!!
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Gajendra RathodSr. System AdministratorCommented:
Skype incoming and outgoing request may be blocked by firewall.

What firewall product you are using.
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doctorbillTechAuthor Commented:
solved
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