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Outlook Error 0x8004010f

Posted on 2012-09-12
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Last Modified: 2012-09-17
Hi gangs

During the migration phase ,one user came to me and complaint that he cannot manually download offline address book in send/receive outlook . Then i realized that all the users who are on exch 2010 are having the same issue .User's still on exchange 2003 are not having any issue's
I have tested the autodicover via the Ctrl + right click the outlook icon then select test email AutoConfiguration... it came back with no errors.
I cannot see anything else is effected by this ....

Please help me in solving this.
oab.PNG
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Question by:jmanes
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38392627
Firstly is the OAB pointing to E2k3 or E2k10 server as Generation server ?? If E2k3 than how can E2k10 server provide data as it isnt generating anything ?

If its on E2k10 then we need to check if the Mailbox server is generating and then passing the data to CAS to share with users :)

- Rancy
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Author Comment

by:jmanes
ID: 38392657
Firstly is the OAB pointing to E2k3 or E2k10 server as Generation server ?? If E2k3 than how can E2k10 server provide data as it isnt generating anything ?  It is  e2k10

If its on E2k10 then we need to check if the Mailbox server is generating and then passing the data to CAS to share with users :) how we can check this
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38392672
Did you upgrade the OAB and what are the Outlook clients and Distributions set on the OAB ?
There should be a folder with ExchangeOAB and a GUID inside it having some lzx files and same should be available on the CAS server :)

Hope you checked all Microsoft Services are running :)

- Rancy
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Author Comment

by:jmanes
ID: 38392733
There is  a folder with ExchangeOAB and a GUID inside it having some lzx files on my database server and if checking C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\OAB in cas..it is emply(this is where i should check ..right?)

Please see the attached file
oab.PNG
oab2.PNG
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38392754
Restart  the FDS service on CAS server and wait for sometime :)

- Rancy
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Author Comment

by:jmanes
ID: 38392817
Some more info..Please see the attachment
oab3.PNG
oab4.PNG
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Accepted Solution

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jmanes earned 0 total points
ID: 38392892
Ok..i have fixed the issue..Here's how i fixed it

http://msexchangetips.blogspot.ca/2011/02/exchange-2010-outlook-oab-0x8004010f.html

Thanks
jas
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Author Closing Comment

by:jmanes
ID: 38404786
The link fix the issue
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