In Citrix XA 6.5 AppCenter - Application not running under application state?

Hello there,

When I monitor user's session in Citrix App Center, I see that one of the user has the following status under Application State:
"Application not running" (attached screenshot)

What does this mean, and why does this occur and is there any way to fix this problem?

Please advise.

Thanks and Regards
AppCenter-AppState.JPG
goprasadAsked:
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Vijaya Reddy Pinnapa ReddyConnect With a Mentor Commented:
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