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Unable to access a hyperlink in Word.

I insert a hyperlink in word 2010.  When I press ctrl and click on the link, I am unable to open the link.  However, I am able to open up the same link from IE.

If you have some idea, please advise.
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nav2567
Asked:
nav2567
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2 Solutions
 
Rob WilliamsCommented:
It is a common problem.  There is a Microsoft "FixIt" which should repair that:
http://support.microsoft.com/kb/823301
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nav2567Author Commented:
I see many solutions in the public.  One of them is to update the registry.  

I will try out the one you suggest which is to apply the hotfix and see if it works.  

Thanks.
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Rob WilliamsCommented:
The Hotfix basically updates the appropriate registry key for you.
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nav2567Author Commented:
Tried it.  It does not work.
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Rob WilliamsCommented:
Do hyperlinks in an Outlook e-mail work?
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ExcelGuideConsultantCommented:
is IE your standard browser? IE doesnt start up at all?
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nav2567Author Commented:
thanks.
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