ASCII Character in file path

Posted on 2012-09-12
Medium Priority
Last Modified: 2016-09-07
I have been trying to upload an address book into a Xerox MFP Phaser 3635 but the file path does not work. The note for the upload - "please use ASCII characters only in the file path"
Would anyone know the proper format in ASCII to upload from Z:\email addresses\diabetes\address.csv
Question by:Generator
LVL 84

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 498 total points
ID: 38393447
It may not like the space ' ' in the path 'email addresses'.
LVL 55

Accepted Solution

Jaime Olivares earned 501 total points
ID: 38393545
The local path should not affect the printer, but only the filename. Anyway, to put put the file into a root folder, let's say Z:\address.csv
LVL 39

Assisted Solution

hdhondt earned 501 total points
ID: 38394431
Or, try putting quotes (") around the entire file path.
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 38394649
I canot edit the file path after browsing to the file. I did try placing the file on the root directory with the same problem. We have several Xerox units and I have always been successful importing the information but this unit is the the only one requiring the ASCII characters in the file path.

Author Comment

ID: 38394801
I tried using Firefox and it worked - wonder what setting in IE8 is blocking this file import?
LVL 84

Expert Comment

by:Dave Baldwin
ID: 38518171
It's not a setting.  IE converts spaces in file names and paths to underscores under some circumstances.

Expert Comment

by:Bob Rutledge
ID: 41788495
Here is the solution.
Export an address book file from the Xerox Phaser (or other workstation giving you trouble).  It will be a blank sheet with column headers.  Leave the column headers alone.
Copy and paste the names and email addresses you want from an existing sheet you had made and paste under the heading, matching the info in the column with your content.
Then you can import the address.csv file.
This worked for me using Firefox.

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
We aren’t perfect, just like everyone else.  Check out the email errors our community caught and learn the top errors every email marketer should avoid.
Graphs within dashboards are meant to be dynamic, representing data from a period of time that will change each time the dashboard is updated with new data. Rather than update each graph to point to a different set within a static set of data, t…
This Micro Tutorial demonstrates in Microsoft Excel how to consolidate your marketing data by creating an interactive charts using form controls. This creates cool drop-downs for viewers of your chart to choose from.
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question