Win7 Login problem, won't get beyond Welcome except in Safe Mode

Posted on 2012-09-12
Last Modified: 2012-09-30
Formerly normally functioning Win7 Pro Dell PC will no longer login to a Linix server, or a local account.  System boots normally to login screen...credentials applied...Welcome message appears and remains.  Booting into Safe mode, credentials worked properly and linix login worked.
Question by:Wings1
    LVL 24

    Expert Comment

    If you are able to boot into safe mode can you check the event logs, the System log for errors please. When you hit F8 to get into Safe Mode option have you tried the Repair your Computer option--first selection? Have you recently installed anything new, if you have remove that while in safe mode. How about any new hardware? Do you have a hardware testing CD? Hopefully you have a Win7 DVD--insert it and reboot and then have it check for and repair bootup errors. Hopefully you will not have to reinstall Windows but it may come to that.

    Author Comment


    Tried the repair option under the F8 Startup, no new hardware, it WAS after 'Patch Tuesday' so I did a 'System Restore' to a state prior to the patch. Did not boot to the Win7 CD.  I'll try that next.

    LVL 24

    Expert Comment

    Can you check the system log for me before you try the Win7 DVD?

    Accepted Solution

    Sorry for the delay, the problem was related to the AntiVirus program that was installed.  Removed all traces of avast! and the problem was resolved.

    Author Closing Comment

    This was the solution

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