• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 5568
  • Last Modified:

Citrix Xenapp 6.5 An Error accoured while making the requested connection

Dear experts. im having some serious unexplained trouble.

i added a new server to my citrix Xenapp farm. and the server is working properly as far as im conderned. when i try to connect to its published desktop from the web interface i get the following error An Error accoured while making the requested connection.

i thought there might be something wrong with it. so i made a new server published its desktop and i got the same error when i try to access it.

all my older desktops works perfect only newly added servers are giving this error. does that ring a bell for anybody. any help woudl eb appriciated its kindda urjent.
0
arghosrho
Asked:
arghosrho
  • 2
  • 2
2 Solutions
 
Tony JLead Technical ArchitectCommented:
Could be a fair old few things this.

Firstly - anything logged in event viewer?

What do you get if, from a new server, you run "query farm /load"?

Licensing all ok?
0
 
Ayman BakrSenior ConsultantCommented:
As a quick check:

1. Ensure IMA service is up on these new servers. If not, you need to start it.

2. Verify you have enough startup licenses for these new servers. qfarm /load returns a value of 20000 then it might be a licensing issue.
0
 
arghosrhoAuthor Commented:
it appeared to be a licenseing issue.
the server that gave this error gave a 2000 back, thansk for the help everybody, that was a real quick one,
0
 
Tony JLead Technical ArchitectCommented:
Excuse me but I stated it could be licensing issue. I also stated to run the farm query - may I ask why I was given zero points?
0
 
arghosrhoAuthor Commented:
sorry i guess i clicked on teh wrong button. can u please reset my acceptance so i can correct this?
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now